Senior Specialist, Store Solutions Delivery

Loblaw Companies Limited • Brampton, ON

11d • Onsite

About The Position

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well. Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way. The Senior Specialist, Store Solutions Delivery supports data-driven solutions across retail store environments, focusing on point-of-sale (POS) and self-checkout technologies. This role leverages analytics and AI-enabled tools to identify shrink risks, evaluate solution performance, and provide insights to business stakeholders. As an individual contributor, the Senior Specialist reviews transaction and event data, monitors key performance indicators, and contributes recommendations to improve detection models and system configurations. The role also manages analytics dashboards, supports deployment and optimization of self-checkout solutions, and collaborates with internal teams and vendors to improve performance and adoption of front-end technologies.

Requirements

• 5+ years of experience in analytics, retail technology, or loss prevention analytics.
• Experience working with retail POS systems and/or self-checkout environments.
• Strong analytical and problem-solving skills.
• Experience with data visualization and dashboard tools
• Strong communication and presentation skills.
• Experience supporting technology pilots or store technology deployments.
• Ability to manage multiple priorities in a fast-paced retail environment.

Nice To Haves

• Experience working with AI-driven or machine-learning-based solutions is preferred.
• Working knowledge of SQL, Python, or similar data analysis tools is an asset.

Responsibilities

• Provide insights and recommendations that support business decisions and improvements to self-checkout solutions and store operations.
• Monitor the performance and effectiveness of self-checkout technologies and loss prevention solutions deployed across retail locations.
• Partner with internal teams including Loss Prevention, Store Operations, IT, Data Science, and Analytics to support deployment and enhancement of self-checkout solutions.
• Collaborate with technology vendors providing AI, computer vision, or POS analytics solutions.
• Support training and adoption of analytics platforms by developing documentation, best practices to help stakeholders understand system outputs, and key metrics.

Benefits

• Work Perks Program
• On-site GoodLife Fitness, Basketball & Volleyball courts, Ice Rink, Groceries delivered to work via PC Express, Dry Cleaning services (1PCC Office)
• Tuition Reimbursement & Online Learning
• Pension & Benefits
• Paid Vacation
• progressive careers
• comprehensive training
• flexibility
• other competitive benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees