Senior, Specialist SE

Salesforce•Chicago, IL

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are hiring for a Field Service Solution Engineer within our CBS org. Will be responsible for envisioning and presenting innovative Salesforce solutions that take the field service management market to new heights. The successful candidate should bring technical and sales skills that establish credibility and presence that is confident and assured both to internal stakeholders and to external customers. Our team engages across the sales organization with the goal to develop transformational visions using Salesforce technology solutions while overcoming technical objections within a complex sales campaign.

Requirements

B.S. Computer Science, Software Engineering, MIS or equivalent work experience
Previous experience as a solution/sales engineer preferably within the field service management (FSM) technology industry
Some domestic travel is required

Responsibilities

Evangelize Salesforce Field Service and Salesforce Scheduler value to customers (including C- level execs and IT) and field teams
Assess business and operations impacted by technology
Deliver findings including key pain points, proposed solutions to meet business needs, and ROI where applicable
Contribute to development of technical sales strategy
Configure and demonstrate visionary solutions in a way that closely reflects each customer's business (tailored demonstrations)
Discuss and propose solution architecture
Collaborate with Field Sales teams, Account Executives, and Product Management to deliver the appropriate solution and establish credibility and trust with the customer.