Senior Specialist, Production Services Application Support Analyst
About The Position
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Specialist to join our Production Services Payments Enablement team. This role is located in PGH. In this role, you’ll make an impact in the following ways: This position is responsible for supporting critical financial systems and interfaces that enable secure, accurate, and timely processing of transactions and message flows across internal platforms and external financial networks. The role focuses on monitoring and supporting a suite of business-critical applications, ensuring the reliable routing, translation, and processing of financial messages and transactions. The successful candidate will play a key role in maintaining system stability, resolving production issues, and coordinating across teams to support operational excellence.
Requirements
- Bachelor's degree in computer science or a related discipline, or equivalent work experience required.
- 4-6 years of experience in applications support or production environment required.
- Strong experience supporting Linux-based production environments
- Experience with AWS infrastructure, services, and cloud-based operational support
- Working knowledge of mainframe systems and integration with distributed platforms
- Experience in production support, incident management, and root cause analysis
- Familiarity with high-availability transaction processing or messaging environments
- Strong understanding of application deployments, change management, and implementation support
- Ability to manage risk, prioritize issues, and work effectively in high-pressure production environments
- Strong communication and collaboration skills, with the ability to work across multiple teams and locations
Nice To Haves
- experience in the securities or financial services industry is a plus.
Responsibilities
- Supporting critical financial systems and interfaces that enable secure, accurate, and timely processing of transactions and message flows across internal platforms and external financial networks.
- Monitoring and supporting a suite of business-critical applications, ensuring the reliable routing, translation, and processing of financial messages and transactions.
- Maintaining system stability, resolving production issues, and coordinating across teams to support operational excellence.
Benefits
- highly competitive compensation
- benefits
- wellbeing programs
- access to flexible global resources and tools
- generous paid leaves
- paid volunteer time
- medical, dental, vision, and basic life insurance plans
- various paid time off benefits, such as vacation and sick time
- 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
