Senior Specialist, Production Services Application Support Analyst

BNY Mellon•Pittsburgh, PA

4d•Onsite

About The Position

This position is responsible for supporting critical financial systems and interfaces that enable secure, accurate, and timely processing of transactions and message flows across internal platforms and external financial networks. The role focuses on monitoring and supporting a suite of business-critical applications, ensuring the reliable routing, translation, and processing of financial messages and transactions. The successful candidate will play a key role in maintaining system stability, resolving production issues, and coordinating across teams to support operational excellence.

Requirements

Bachelor's degree in computer science or a related discipline, or equivalent work experience required.
4-6 years of experience in applications support or production environment required
Strong experience supporting Linux-based production environments
Experience with AWS infrastructure, services, and cloud-based operational support
Working knowledge of mainframe systems and integration with distributed platforms
Experience in production support, incident management, and root cause analysis
Familiarity with high-availability transaction processing or messaging environments
Strong understanding of application deployments, change management, and implementation support
Ability to manage risk, prioritize issues, and work effectively in high-pressure production environments
Strong communication and collaboration skills, with the ability to work across multiple teams and locations

Nice To Haves

experience in the securities or financial services industry is a plus.

Responsibilities

Monitoring and supporting a suite of business-critical applications
Ensuring the reliable routing, translation, and processing of financial messages and transactions
Maintaining system stability
Resolving production issues
Coordinating across teams to support operational excellence