Senior Specialist, Patient Access Promotions

MSD•North Wales, PA
•$117,000 - $184,200•Hybrid

About The Position

The Senior Specialist on the Patient Access team leads promotional and resource asset work for the US Hubs team, but is not limited to development and deployment of US Hub patient & HCP facing materials, vendor support and management, program budget management, and overall improvement of the patient experience. This role will have responsibilities partnering with launch brands and existing brand teams to develop and execute patient access materials and assets that support the brand strategy. Additionally, priority focus will be in the areas of promotional review process management, Pharmacovigilance, and Compliance. This Senior Specialist role will partner with our US Hub vendors and creative agencies to fulfill program objectives. In addition, the role will be responsible for a wide range of projects and for ensuring all Compliance requirements are met.

Requirements

  • Bachelor's degree and minimum of 2 years' experience in marketing, marketing communications, or marketing support of pharmaceutical products
  • Deep knowledge of our company's commercial, regulatory, and legal compliance policies
  • Experience in the company end-to-end medical/ legal (PRT) review and delivery process
  • Proficient in Veeva/ Promo Mats
  • Agency management skills
  • US Hub and Patient Access Experience
  • Excellent project management skills
  • Experience and success in cross-functional leadership and teamwork
  • Ability to work hybrid at the North Wales (Upper Gwynedd), Pennsylvania office at least 3 days per week

Nice To Haves

  • Product launch or launch planning experience
  • Experience working in an agile environment

Responsibilities

  • Manage day-to-day interactions with the agency partner(s) and other outsourced vendors to create US Hubs/Patient Access materials & assets
  • Manage the promotional review process for all materials and assets
  • Evaluate and manage the revalidation of materials & assets
  • Have an in-depth understanding of the Patient Access landscape and understanding of marketing strategy for the brands they support and a high degree of leadership with a strong sense of urgency, credibility and confidence.
  • Work in an agile mindset (addressing ambiguity, working comfortably outside of existing processes or structures, establishing networks across stakeholders to drive influence and alignment, testing and learning to drive a culture of innovation, focusing on customer experience, committing to applying agile values and principles)
  • Work collaboratively with multiple internal teams including Marketing, Commercial Excellence & Innovation, Legal and Compliance
  • Demonstrate our company's Ways of Working principles and Enterprise Leadership Skills

Benefits

  • medical, dental, vision healthcare and other insurance benefits (for employee and family)
  • retirement benefits, including 401(k)
  • paid holidays
  • vacation
  • compassionate and sick days
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