Senior Specialist, Operations - WRF

Walmart • Mississauga, ON

2d • CA$64,700 - CA$88,990 • Onsite

About The Position

The Senior Specialist, Operations role supports the Marketplace Operations team in managing cross-border seller programs and driving operational excellence. This position is responsible for analyzing seller performance, developing reporting insights, and partnering with cross-functional stakeholders to improve key operational metrics, including returns management, and customer service. The role focuses on enhancing the overall seller and customer experience across global marketplaces.

Requirements

• Bachelor’s Degree required.
• 1-2 years of experience in day to day ops/logistics management.
• Age - 16 or older

Nice To Haves

• Experience in Retail Merchandising, Operations, or eCommerce is an asset.
• Comfort working with Microsoft Excel and PowerPoint is an asset.

Responsibilities

• Manage and support cross-border seller programs in collaboration with internal and external stakeholders.
• Monitor seller performance and operational metrics, identify trends, and recommend process improvements.
• Analyze and resolve operational issues to ensure a seamless seller and customer experience.
• Coordinate operational readiness and execution for Remote Fulfillment across multiple marketplaces.
• Drive continuous improvement initiatives to optimize operational processes and program outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior