Senior Specialist, Mobility Partners & Business Continuity

VIA Rail Canada•Montreal, QC

About The Position

As part of the design and construction of the Dorval Multimodal Transfer Hub, the incumbent acts as VIA Rail’s key representative for integrating all mobility-related and operations-continuity interfaces within a complex, multi-stakeholder environment. Reporting to the Director – Project Integration, this person helps ensure alignment and coherence between VIA Rail, the design-builder, and transportation partners, including ARTM, exo, STM, MTMD, ADM, and other relevant stakeholders, both during co-development and execution phases. This role is technical and decision-oriented, focused on clarifying requirements, integrating interfaces, sequencing work, and proactively managing operational impacts, in coordination with VIA Rail’s permanent teams responsible for institutional relations and day-to-day operations. The incumbent plays a central role in addressing issues related to service continuity, access, passenger pathways, and interfaces with mobility partners, ensuring that fundamental needs are integrated consistently, realistically, and effectively throughout the project. Through a strong understanding of mobility environments, the ability to navigate a complex multi-party context, and sound judgment in evaluating partner requests and constraints, this person directly contributes to reducing service-interruption risks, supporting construction phasing, and protecting the user experience during project delivery.

Requirements

University degree in urban planning, engineering, or a relevant field related to transportation, mobility, or infrastructure.
Minimum five years of relevant experience in infrastructure, public transit, or mobility projects in a multi-stakeholder context.
Excellent understanding of public transit operators’ functions and constraints, as well as the institutional ecosystem in which they operate.
Experience coordinating projects in dense urban environments with maintained access or services during construction.
Strong understanding of issues related to phasing, traffic, access, pedestrian pathways, and operational interfaces in a construction context.
Bilingual in French and English.

Nice To Haves

Experience in public transit, intermodal, or rail environments is an asset.

Responsibilities

Act as VIA Rail’s technical point of contact for mobility interfaces with ARTM, exo, STM, MTMD, ADM, and other relevant project stakeholders.
Plan, structure, and lead required coordination exchanges with partners and the design-builder to obtain clear, actionable, and mutually supported directions.
Ensure consistency in VIA Rail’s position regarding access, mobility, service continuity, and operational requirements.
Document decisions, commitments, implementation conditions, and outstanding issues related to interfaces to ensure traceability and follow-up.
Produce summaries to support decision-making and alignment among stakeholders.
Lead files related to maintaining public transit and mobility services during construction, including terminals, stops, access points, pedestrian pathways, and boarding/disembarking zones.
Validate temporary measures designed to limit impacts on users and operations, ensuring alignment with partners’ operational constraints.
Anticipate issues that could affect service continuity, structure the required steps with stakeholders, and support implementation of necessary adjustments to avoid delays, operational blockages, or service disruptions.
Participate in reviewing and coordinating deliverables related to phasing, traffic management, and accessibility, ensuring impacts on operations, users, and access are properly assessed and integrated into project decisions.
Ensure interdisciplinary alignment of proposed solutions by identifying incompatibilities between construction, mobility, operations, and user-experience requirements, and support their resolution in the appropriate forums.
Maintain an in-depth understanding of mobility issues specific to the project area, as well as relevant studies and plans (traffic, pathways, temporary signage), to anticipate impacts and risks.
Identify interface risks, including closures, access changes, requirement modifications, or third-party projects, and contribute to developing appropriate mitigation measures.
Exercise sound judgment to determine what can be validated at the appropriate level, what requires consultation, and what must be escalated internally at VIA Rail or with partners.
Evaluate partner requests based on their fundamental nature, added value, and impact on the project, and recommend balanced, proportionate solutions.
Maintain an up-to-date register of interfaces, issues, decisions, actions, responsibilities, deadlines, and impacts.
Produce supporting documentation for stakeholder alignment and decision-making, including decision logs, issue summaries, arbitration recommendations, and formal follow-ups on commitments.
Provide technical input, when needed, to teams responsible for communications to ensure consistent user information during temporary access or service changes.