Senior Specialist, Marketing

Vancity•Vancouver, BC

14d•CA$76,500 - CA$94,500•Hybrid

About The Position

As a Senior Specialist, Marketing, you will play a pivotal role in bringing Vancity’s brand to life in the places our members experience it most directly. Working from an established kit of branded elements, you will help shape how our spaces come together in a way that feels warm, inviting, and intentionally curated. This role goes beyond execution. It requires a thoughtful eye for detail and a passion for creating environments that feel cohesive and human. You will oversee and coordinate a range of initiatives, exploring opportunities to enhance our spaces through thoughtful merchandising and finishing touches that elevate the overall member experience. This role is suited to a strategic and collaborative marketing professional who thrives in a dynamic environment and is driven to deliver meaningful outcomes for our members. This is a full-time, 12 month contract hybrid role and will report directly to the Manager, Marketing. While this position provides a hybrid work arrangement, you will be expected to visit branch locations and be on-site for events and business demands.

Requirements

Post-secondary education in Business Administration, Marketing, or a related discipline
5+ years of experience in marketing, communications, or a related field
Proven experience managing multiple projects in a fast-paced, cross-functional environment
Experience translating brand strategies into physical or experiential environments (such as retail, merchandising, or branch design)
Strong organizational and project management skills, with exceptional attention to detail
A strong lens on member or customer experience, with a passion for creating meaningful, human-centred interactions
Strong communication and interpersonal skills with the ability to influence and collaborate effectively
Solid problem-solving and decision-making skills with the ability to apply standards and escalate risks appropriately

Nice To Haves

Experience in retail merchandising, environmental design, or multi-location brand execution
Experience within the financial services or credit union sector
Experience coaching or mentoring team members

Responsibilities

Coordinate and oversee the execution of brand initiatives in physical spaces, including the installation of established branded elements across branches.
Identify opportunities to enhance and elevate spaces through thoughtful merchandising and curated in-branch experiences.
Translate brand standards into environments that feel welcoming, cohesive, and reflective of Vancity’s values.
Manage multiple concurrent projects, ensuring timelines, budgets, and quality standards are consistently met.
Partner with internal teams and external vendors to support seamless delivery across a network of locations.
Bring a strong attention to detail to ensure all elements come together in a polished and intentional way.
Gather feedback and insights to continuously refine and improve how our brand is experienced in physical spaces.
Support a range of additional brand initiatives and smaller-scale activations, applying the same care and attention to detail to ensure consistency and cohesion across all brand touchpoints.