Senior Specialist, Lead Investigator

Resilience•West Chester, OH

8d•Hybrid

About The Position

The Senior Specialist, Lead Investigator is responsible for performing investigations and driving each event to conclusion by working with others. The Lead Investigator ensures the investigation outcome and root cause analysis are completed in a timely, effective, and compliant manner. The speed and rigor demonstrated by the Lead Investigator will drive a culture that prevents unplanned deviations through a robust and proactive investigation process.

Requirements

Experience in Pharmaceutical Manufacturing and/or other similar regulated industry.
Familiarity with cGMP documentation practices and applicable regulatory requirements.
Ability to quickly assess and assimilate technical data and conduct a thorough investigation; ability to present findings, conclusions, and complex information in a clear, concise, and logical manner.
Ability to manage multiple concurrent investigations, monitoring progress against objectives and timelines to drive timely closure.
Excellent written, verbal, and presentation skills, including technical and investigation report writing.
Ability to work in a fast-paced and rapidly changing environment.
Ability to prioritize work activities to meet customer needs and deadlines.
Ability to take accountability with excellent follow up and follow through; owns issues through the full cycle investigation process.
Exercises independent judgment to advance investigations with minimal direction; coaches others and builds cross-functional alignment on root cause and corrective-action decisions.

Nice To Haves

Bachelor’s degree, preferably in Science, Engineering, or other related technical discipline.
Relevant work experience will be considered in lieu of a degree.
5+ years of experience in a pharmaceutical or other regulated manufacturing environment, including quality investigations and deviation management.
Understanding of the internal core business processes.
Adept at identifying and understanding the critical factors in order to generate appropriate solutions.
Multiple site or function experience.
Familiar with Lean problem-solving tools.

Responsibilities

Conducts organized investigations with a well-defined scope, strategy, and timeline, documenting status and progress of the investigation.
Authors reports that document the investigation of issues, including definition, scope, product impact, root cause, and corrective actions to prevent the recurrence of the issue.
Utilizes the appropriate and approved investigation tools necessary to drive the team to root cause.
Prioritizes work to aid in timely decisions and completion of investigations.
Escalates issues as appropriate.
Seeks and leverages the skills and technical expertise of internal and external resources to improve the speed and rigor of investigations.
Collaborates with a cross-functional team to determine: Communication strategy so all stakeholders have appropriate information. Investigation strategy including a clear and actionable problem statement. Investigation tools. Investigation action plan and timing. Root cause. Solution selection. CAPA action plan and effectiveness checks.