Senior Specialist, Inventory Control, Wayfair Stores

Wayfair LLC•Wilmette, IL

48d

About The Position

As a Senior Specialist of Inventory Control, you will help keep Wayfair's retail operations running smoothly by resolving receiving exceptions, improving inventory accuracy, and supporting store teams across a growing regional network. You play a key role in ensuring products flow correctly from our fulfillment centers to stores, creating a seamless shopping experience for our customers. In this role, you will serve as the subject matter expert for inbound exceptions, partner closely with Field Operations and other support teams, and provide training across multiple stores. You will also use data, strong follow through, and continuous improvement strategies to minimize discrepancies and keep inventory ready for sale. The ideal candidate thrives in fast-paced environments, enjoys solving complex problems, and is energized by creating scalable processes that support our expanding store footprint.

Requirements

Inventory Expertise: A minimum of 1-2 years of experience with inventory control, receiving workflows, or operational troubleshooting in a retail or fulfillment environment.
Problem-Solving and Analytical Strength: Ability to investigate issues, identify root causes, and build clear, actionable solutions.
Training and Collaboration Skills: Comfort supporting multiple stores, coaching teams, and working closely with cross-functional partners.
Technical Proficiency: Familiarity with Google Suite or Microsoft Office and confidence navigating inventory or exception-management tools.
Attention to Detail: A sharp eye for trends, discrepancies, and compliance.
Schedule Availability: Ability to work nights, weekends, and holidays based on business needs.

Responsibilities

Resolve Inbound Exceptions: Investigate and resolve receiving issues quickly and accurately so inventory remains sellable and available to customers.
Serve as the SME for Exceptions: Provide training, resources, and guidance to store teams on inbound exceptions processes and best practices.
Analyze Inventory Trends: Review receiving performance data, spot patterns, and recommend improvements to strengthen accuracy across stores.
Partner Across the Network: Collaborate with fulfillment centers, P&A teams, Field Operations, and corporate partners to reduce exceptions and troubleshoot challenges.
Assess Store Performance Weekly: Review weekly inventory metrics and provide clear insights and action plans to store leadership.
Conduct Targeted Cycle Counts: Perform focused counts tied to discrepancies, category resets, or seasonal updates.
Support Inventory Audits: Play an important role in bi-annual audits and BOH cycle counts to maintain operational excellence.
Oversee Adjustments and Daily Tickets: Manage daily damage reviews, inventory adjustments, and tickets within Tangerine, escalating when service levels require attention.

Benefits

Competitive Pay: Earn competitive compensation with regular opportunities for performance-based increases.
Career Growth: Access professional development and advancement opportunities to help you grow with us.
Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
Time to Recharge: Start accruing paid time off immediately-because work-life balance matters.
401(k) with Company Match: We'll match up to 4% to help you plan for your future.
Tuition Reimbursement: Eligible after 6 months of employment-learn, grow, and get support along the way.
Wayfair Employee Discount: Save big on the pieces you love-plus get 10% off at our in-store restaurant ï¸.
Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.
And So Much More: We've got more good stuff where that came from! NOTE: our full-time roles receive the full benefits package above, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!

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