Senior Specialist, Infrastructure Engineer

BNY Mellon•Jersey City, NJ

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. In this role, you’ll make an impact in the following ways: Install/configure/upgrade DB2 and related software products. This includes middleware. products that may have both mainframe and distributed components. Troubleshoot DB2 subsystem problems. Customize software to meet user needs. Communicating, Scheduling and coordination of changes, requests and incidents. Initiate and participate in Proofs of Concept for new technologies. Participate in Disaster Recovery and other mainframe exercises. Work after normal business hours and on weekends to perform software upgrades and coverage. Support multiple projects/upgrades/initiatives simultaneously. Be available to provide 24X7 coverage and support and respond to calls for assistance in a timely manner. Designs, implements, integrates, and provides full support for complex software in a multi-tiered, multi-platform environment. Researches and recommends the appropriate system software to meet corporate standards and objectives for system performance. Identifies and solves complex and critical systems related issues to meet the objectives for the corporation. Provides input into platform selection, version implementation, software product recommendation, and usage of enhanced functionality. Assists with complex issues in the installation, support, troubleshooting, and repair of data centre equipment. Implements, integrates, and provides full support for middleware software in a multi-tiered, multi-platform environment. Collaborates and consults with application development teams to determine middleware platform selection, efficient transaction design, use and recovery procedures in line with business requirements. Communicates with internal and external system users to address concerns and make sure that technical issues are dealt with appropriately. Manage ticket queues and handles complex escalated issues. Analyze repeat incident patterns to identify opportunities for cost reduction and productivity enhancements. Work with vendors to ensure efficient incident resolution.

Requirements

  • Strong z/OS Mainframe Systems Programming background, including SMPE.
  • Senior level knowledge of DB2 and DB2 Data Sharing.
  • Experience working with vendors to resolve software and Systems issues.
  • Installation and Maintenance of DB2 Program Product Installations (with creating Implementation and Backout Plans).
  • Ability to provide coverage for DB2 and Product installations and mainframe initiatives.
  • Willing to work weekends.
  • Strong Knowledge of REXX Programming.
  • Able to communicate effectively with application programmers and DBAs.
  • Troubleshoot DB2 subsystem problems and resolve them in a timely manner.
  • Ability to lead projects and complete them on schedule.
  • Experience with Service Now and JIRA.
  • Bachelor's degree in computer science or at least 5 years of equivalent work experience required.
  • 4-5 years of related experience required.

Nice To Haves

  • DB2 Connect on LUW skills are huge pluses.
  • Experience with Performance/Monitoring products and performance tuning is a plus.
  • Knowledge on products like BMC-Catalog Manager, BMC-Apptune, IBM-Optim, Rocket-Shadow, Broadcom-SYSVIEW, Informatica-Powerexchange, IBM Q/SQL-Rep.
  • Experience in the securities or financial services industry is a plus.

Responsibilities

  • Install/configure/upgrade DB2 and related software products, including middleware with mainframe and distributed components.
  • Troubleshoot DB2 subsystem problems.
  • Customize software to meet user needs.
  • Communicate, schedule, and coordinate changes, requests, and incidents.
  • Initiate and participate in Proofs of Concept for new technologies.
  • Participate in Disaster Recovery and other mainframe exercises.
  • Work after normal business hours and on weekends for software upgrades and coverage.
  • Support multiple projects/upgrades/initiatives simultaneously.
  • Provide 24x7 coverage and support, responding to calls for assistance in a timely manner.
  • Design, implement, integrate, and provide full support for complex software in a multi-tiered, multi-platform environment.
  • Research and recommend appropriate system software to meet corporate standards and objectives for system performance.
  • Identify and solve complex and critical systems-related issues.
  • Provide input into platform selection, version implementation, software product recommendation, and usage of enhanced functionality.
  • Assist with complex issues in the installation, support, troubleshooting, and repair of data centre equipment.
  • Implement, integrate, and provide full support for middleware software in a multi-tiered, multi-platform environment.
  • Collaborate and consult with application development teams to determine middleware platform selection, efficient transaction design, use, and recovery procedures.
  • Communicate with internal and external system users to address concerns and ensure technical issues are dealt with appropriately.
  • Manage ticket queues and handle complex escalated issues.
  • Analyze repeat incident patterns to identify opportunities for cost reduction and productivity enhancements.
  • Work with vendors to ensure efficient incident resolution.

Benefits

  • Highly competitive compensation
  • Benefits and wellbeing programs
  • Access to flexible global resources and tools
  • Generous paid leaves
  • Paid volunteer time
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