The Senior Specialist, Facilitator, Learning and Development role enhances the learner’s experience by creating an engaging, supportive environment that promotes effective learning. This role partners with subject matter experts to develop practical application scenarios and manages associate performance and behavior during training sessions. The specialist gathers and reviews feedback, researches and analyzes data to recommend learning program and operational process improvements, and stays current on course materials and facilitation best practices. This role also oversees the maintenance and upkeep of training equipment and resources. The Senior Specialist delivers courses using adult learning techniques and blended delivery methods, rehearses course content prior to delivery, communicates policies and company expectations, and fosters engagement throughout sessions. They respond to participant questions, facilitate discussions, and gather feedback to continually improve the learning experience. The role facilitates learning activities by preparing materials, utilizing blended delivery methods, monitoring and reporting on learning outcomes, and incorporating trainee feedback and performance metrics. The Senior Specialist develops and implements course enhancements and evaluates program effectiveness against business objectives. They demonstrate up-to-date expertise and apply it to the development, execution, and improvement of training action plans. This role provides expert guidance on best practices, supports alignment with business needs, and builds strong relationships and partnerships with key stakeholders. The Senior Specialist identifies and addresses business needs by implementing effective solutions, monitoring progress, and recognizing improvement opportunities. They adapt to changing priorities, organizational demands, and new responsibilities as needed. The role models compliance with company policies and procedures and upholds Walmart’s mission, values, and standards of ethics and integrity. This includes incorporating these principles into all training and business practices, promoting the Open Door Policy, and assisting others in applying these standards within their roles.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
1-10 employees