Senior Specialist, Digital Foundations Lead

MSD•Wilmington, DE

3d•$117,000 - $184,200

About The Position

The Senior Specialist, Digital Foundations Lead supports the infrastructure, connectivity, cybersecurity, and operational technology (OT) environments that enable GMP manufacturing systems. The role provides technical support for manufacturing applications, automation platforms, data systems, and digital technologies through reliable network architecture, server infrastructure, and secure IT/OT integration. This position partners with Manufacturing, Engineering, Automation, Quality, Cybersecurity, Enterprise IT, and external vendors to ensure site infrastructure supports manufacturing operations while maintaining compliance, security, and system reliability. It combines infrastructure engineering, industrial networking, cybersecurity, and SDLC knowledge to support the site's digital manufacturing ecosystem.

Requirements

Bachelor's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, Cybersecurity, Network Engineering, or a related discipline; equivalent experience may be considered.
Five or more years of experience supporting IT, OT, infrastructure, or manufacturing technology environments.

Nice To Haves

Understanding and hands-on experience with shop-floor hardware for manufacturing systems, such as barcode scanners and printers.
Strong understanding of industrial networking, TCP/IP fundamentals, network architecture, system administration, and virtualization technologies.
Knowledge of Purdue Architecture and IT/OT convergence principles.
Experience supporting firewalls, network segmentation, industrial DMZ environments, and cybersecurity controls.
Familiarity with manufacturing systems.
Understanding of SDLC and validated systems in regulated environments.
Familiarity with VMware, Windows Server, Active Directory, Azure services, and backup and recovery solutions.
Experience supporting infrastructure projects and system deployments.
Strong troubleshooting and analytical skills.
Excellent communication skills and ability to work across IT, OT, Engineering, Quality, and Manufacturing organizations.

Responsibilities

Provide day-to-day support for manufacturing IT and OT infrastructure environments.
Support infrastructure and shop-floor hardware hosting manufacturing systems, including DeltaV, MES/eBR, SCADA platforms, laboratory systems, and OEM-supplied systems.
Monitor infrastructure health, availability, and performance.
Support incident management, troubleshooting, and root-cause investigations.
Participate in on-call support for business-critical manufacturing systems.
Support industrial and enterprise network environments and troubleshoot connectivity issues affecting manufacturing operations.
Support network architecture for manufacturing equipment, automation systems, data historians, cloud services, and enterprise applications.
Maintain network documentation and asset inventories, and coordinate infrastructure changes with enterprise networking teams.
Support site IT/OT architecture aligned with Purdue Enterprise Reference Architecture, maintain system connectivity across Purdue Model levels, and support segregation of OT and enterprise networks.
Participate in architecture reviews for new manufacturing systems and capital projects, ensuring alignment with enterprise IT/OT standards.
Support implementation of cybersecurity controls for manufacturing systems, including firewall management, network segmentation, access management, vulnerability remediation, and patch management.
Support cybersecurity assessments and remediation activities and collaborate with Cybersecurity and Infrastructure teams to maintain secure manufacturing environments.
Help ensure systems comply with internal policies and regulatory expectations.
Support infrastructure technologies including VMware, Windows Server, Active Directory, DNS and DHCP services, backup and disaster recovery solutions, industrial firewalls, switches and routers, manufacturing system hosting environments, and cloud-connected manufacturing services.
Support infrastructure activities throughout the System Development Life Cycle, including requirements development, infrastructure design reviews, testing and qualification, release management, change control, and lifecycle maintenance.
Support infrastructure qualification and validation activities and maintain system documentation and audit readiness.
Support infrastructure delivery for capital projects and facility expansions.
Work with vendors, system integrators, and project teams to deploy new infrastructure and support startup readiness for new manufacturing systems and equipment.