Senior Specialist, Client Processing
About The Position
In this role, you’ll make an impact by providing complex analytics and reporting services to improve and automate Client Processing systems. You will manage moderate to complex external client issues and directly advise other organizational units/teams to ensure timely delivery of service or resolution of issues. You will meet with organizational units/teams to ensure problems and issues are being addressed appropriately and resolved in a timely manner. Additionally, you will participate in product development, product enhancement, and system testing to ensure products continue to accurately and efficiently process high value transactions.
Requirements
- Bachelor's degree or the equivalent combination of education and experience is required
- Applicable local/regional licenses or certifications as required by the business
Nice To Haves
- 5-7 years of total work experience is preferred
- Experience in brokerage processing is preferred
Responsibilities
- Provide complex analytics and reporting services, working to improve and automate Client Processing systems
- Manage moderate to complex external client issues and directly advise other organizational units/teams to ensure timely delivery of service or resolution of issue
- Meet with organizational units/teams to ensure problems and issues are being addressed appropriately and resolved in a timely manner
- Participate in product development, product enhancement, and system testing to ensure products continue to accurately and efficiently process high value transactions
Benefits
- Highly competitive compensation
- Benefits and wellbeing programs
- Access to flexible global resources and tools
- Generous paid leaves
- Paid volunteer time
- 401(k) plan
- Company-sponsored medical, dental, vision, and basic life insurance plans
- Various paid time off benefits, such as vacation and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Senior
