Senior Specialist, Client Processing

BNY Mellon • Lake Mary, FL

5d • $59,000 - $99,000 • Onsite

About The Position

In this role, you’ll make an impact in the following ways:
Provides complex analytics and reporting services, working to improve and
automate Client Processing systems.
Manages moderate to complex external client issues and directly advises other
organizational units/teams to ensure timely delivery of service or resolution
of issue.
Meets with organizational units/teams to ensure problems and issues are being
addressed appropriately and resolved in a timely manner.
Participates in product development, product enhancement, and system testing
to ensure products continue to accurately and efficiently process high value
transactions.

Requirements

• Bachelors degree or the equivalent combination of education and experience is required.
• Applicable local/regional licenses or certifications as required by the business.

Nice To Haves

• 5-7 years of total work experience is preferred.
• Experience in brokerage processing is preferred.

Responsibilities

• Provides complex analytics and reporting services, working to improve and automate Client Processing systems.
• Manages moderate to complex external client issues and directly advises other organizational units/teams to ensure timely delivery of service or resolution of issue.
• Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and resolved in a timely manner.
• Participates in product development, product enhancement, and system testing to ensure products continue to accurately and efficiently process high value transactions.

Benefits

• Highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• Access to flexible global resources and tools for your life’s journey.
• Generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
• Eligibility for an annual discretionary incentive award.
• 401(k) plan.
• Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents.
• Other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior