Senior Specialist, Client Coverage

BNY Mellon • Dallas, TX

3d • Onsite

About The Position

We’re seeking a future team member for the role of Senior Specialist, Client Coverage to join our Wealth Management team. This role is located in Dallas, TX. In this role, you’ll make an impact in the following ways: Your client-facing title will be Associate Wealth Advisor and it will be understood you are the primary support for the lead Wealth Advisor. You will manage a portfolio of existing client relationships, focusing on both client service and revenue growth through deepening and expanding relationships. You will develop an understanding of existing client needs and coordinate the delivery of tailored solutions aligned with the firm’s value proposition across verticals in planning, banking, fiduciary and more. You will partner with Portfolio Managers/Associate Portfolio Managers to ensure the broader financial plan remains aligned with the investment strategy. You will prepare for, coordinate and participate in client meetings and touch points and ensure the recording of same in our CRM system. You will generate and maintain net worth statements, cash flow analyses, and client family trees. You will lead the administrative and compliance aspects of relationships and coordinate with client service specialists to open, fund, and maintain accounts, apply appropriate fee schedules, gather and affirm KYC information, and move money and assets, as necessary. You will prepare for and participate in prospect and Centers of Influence (COI) meetings led by the lead Wealth Advisor. You will be responsible for ongoing maintenance of information logged in CRM as it pertains to client interests and client contact information to ensure they are considered for all appropriate events and entertainment opportunities.

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• 2-4 years of relevant work experience, preferably in financial services with direct exposure to clients.
• Strong understanding of the relevant marketplace, competitive landscape, and industry drivers in the region.

Nice To Haves

• Advanced/graduate degree preferred.
• Prior experience in customer-facing roles such as Sales Support, Banking, or Product Management is preferred.
• Prior completion of the SIE, Series 7, and Series 66 is preferred.
• Bi-lingual capabilities and cultural awareness are a plus to build client trust in a global environment.

Responsibilities

• Manage a portfolio of existing client relationships, focusing on both client service and revenue growth through deepening and expanding relationships.
• Develop an understanding of existing client needs and coordinate the delivery of tailored solutions aligned with the firm’s value proposition across verticals in planning, banking, fiduciary and more.
• Partner with Portfolio Managers/Associate Portfolio Managers to ensure the broader financial plan remains aligned with the investment strategy.
• Prepare for, coordinate and participate in client meetings and touch points and ensure the recording of same in our CRM system.
• Generate and maintain net worth statements, cash flow analyses, and client family trees.
• Lead the administrative and compliance aspects of relationships and coordinate with client service specialists to open, fund, and maintain accounts, apply appropriate fee schedules, gather and affirm KYC information, and move money and assets, as necessary.
• Prepare for and participate in prospect and Centers of Influence (COI) meetings led by the lead Wealth Advisor.
• Responsible for ongoing maintenance of information logged in CRM as it pertains to client interests and client contact information to ensure they are considered for all appropriate events and entertainment opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level