Senior Specialist, Business Technology Liaison

BNY•Pittsburgh, PA

About The Position

Analyzes and defines business requirements and functional or operational specifications for small to moderate sized projects of limited complexity. Formulates and defines system scope and objectives. Interfaces with all areas of IT on behalf of the business to resolve IT matters and improve business processes. Collects and defines business or functional requirements and translates them into functional design, test planning, and user documentation processes. Formulates project scope, objectives, constraints and assumptions based upon user needs as well as knowledge of the application. Participates in development of the functional design and user documentation by analyzing business process flows or client requests and identifying changes. Uses knowledge of business needs to provide design support to software and application development teams. Gathers information and provides analysis of business issues or client feedback for a specific function or application. Trains users on new or enhanced applications and/or systems that are more straightforward in nature. Supports testing of new or enhanced applications and/or systems. Tasks include case development, requirement traceability analysis, test preparation, script writing, and functional test execution. Identifies areas for improvement and works with technology teams to improve applications for business use. Uses general knowledge of regulatory and legal requirements and BNY Mellon corporate policies involving risk and control to support the development of improved business processes through technology. No direct reports, may provide guidance to less experienced colleagues. Contributes to the achievement of team objectives.

Requirements

Bachelors degree or the equivalent combination of education and experience is required.
3-5 years of total work experience preferred.
Technical experience preferred.

Responsibilities

Analyze and define business requirements and functional or operational specifications for small to moderate sized projects of limited complexity.
Formulate and define system scope and objectives.
Interface with all areas of IT on behalf of the business to resolve IT matters and improve business processes.
Collect and define business or functional requirements and translate them into functional design, test planning, and user documentation processes.
Formulate project scope, objectives, constraints and assumptions based upon user needs as well as knowledge of the application.
Participate in development of the functional design and user documentation by analyzing business process flows or client requests and identifying changes.
Use knowledge of business needs to provide design support to software and application development teams.
Gather information and provide analysis of business issues or client feedback for a specific function or application.
Train users on new or enhanced applications and/or systems that are more straightforward in nature.
Support testing of new or enhanced applications and/or systems.
Identify areas for improvement and work with technology teams to improve applications for business use.
Use general knowledge of regulatory and legal requirements and BNY Mellon corporate policies involving risk and control to support the development of improved business processes through technology.