Senior Specialist, Business Development

Western Union•Atlanta, NY

16h•Hybrid

About The Position

The Senior Specialist, Business Development plays a critical role in supporting US Consumer Services Commercial Development efforts and advancing strategic sales initiatives by driving commercial deals from intake through execution and launch. This role serves as the operational engine behind complex commercial opportunities—ensuring deals to move efficiently through internal processes, cross functional approvals, and external partner onboarding. Partnering closely with Sales, Legal, Compliance, Technology, Operations, and external stakeholders, the Commercial Development Project Manager acts as the central point of coordination to align teams, manage dependencies, surface risks, and keep initiatives on track. The ideal candidate is highly organized, proactive, and an effective communicator who can confidently hold stakeholders accountable while maintaining strong working relationships.

Requirements

Bachelor’s degree in business, Operations, Project Management, or a related field (or equivalent experience)
2 plus years of client relationship management
2 plus years’ experience sales and/or marketing
Proven experience managing complex, multi-stakeholder initiatives in a fast-paced environment
Strong understanding of sales cycles, deal execution, and cross-functional workflows
Experience working with Legal, Compliance, Technology, or Operations teams preferred
Highly organized with exceptional attention to detail
Proactive self-starter who anticipates needs and takes ownership
Strong written and verbal communication skills
Ability to manage multiple initiatives simultaneously and prioritize effectively
Comfortable influencing without authority and holding stakeholders accountable
Strong problem-solving and critical-thinking skills
Adept at building trust and maintaining productive cross-functional relationships
Applicants must be currently authorized to work in the United States on a full-time basis.
Western Union will not sponsor applicants for work visas for this position.

Responsibilities

Manage complex commercial deals, integrations, and onboarding efforts from initial intake through execution and launch
Translate sales initiatives and deal requirements into clear project plans, timelines, and deliverables
Ensure all required approvals, documentation, and operational steps are completed accurately and on schedule
Serve as the central point of contact across Sales, Legal, Compliance, Technology, Operations, and external partners
Facilitate alignment across stakeholders with clear communication, regular updates, and structured working sessions
Track interdependencies across workstreams and proactively resolve bottlenecks
Follow and reinforce established commercial, legal, and operational processes
Identify process gaps or inefficiencies and partner with leadership to drive continuous improvement
Ensure deals meet internal standards, compliance requirements, and operational readiness criteria
Proactively identify risks, delays, or resource constraints that could impact deal execution
Escalate issues with recommended solutions and drive decisions to resolution
Maintain accurate documentation and status reporting throughout the lifecycle of initiatives
Hold internal teams and partners accountable to timelines and commitments
Provide clear, concise updates to Sales and leadership on deal status, risks, and next steps
Build trusted relationships that balance collaboration with execution discipline