Senior Solutions Engineer

JWX • New York, NY

3d • Onsite

About The Position

Connatix Native Exchange, a JWX company, is seeking a full-time Senior Solutions Engineer in New York, NY, to serve as a technical lead for enterprise customers throughout the pre-sales, onboarding, and post-sales lifecycle. Work directly with Customers, Sales, Product and Engineering to solve complex challenges, drive successful integrations, and ensure customers realize the full value of video platform solutions. Support internal operations by developing revenue operations tools including single page applications, command line utilities, browser extensions, and backend automation systems.

Requirements

• Bachelor’s degree or equivalent in Computer Science or a related field
• 5 years related (progressive, post-baccalaureate) experience
• 24 months of experience with designing custom implementation strategies, creating technical documentation, and leading integration planning for large-scale publisher deployments
• 24 months of experience with implementing and troubleshooting video player APIs, custom event handling, and browser-based video delivery systems
• 24 months of experience leading technical competitive assessments, and architecting proof-of-concept solutions to win enterprise client evaluations against competing video platforms
• 24 months of experience building and maintaining ongoing technical partnerships with senior engineering teams and technical decision-makers to ensure successful platform adoption and long-term client success.

Responsibilities

• Own technical relationships with publishers and partners across the full customer lifecycle
• Drive pre-sales technical conversations, demos, and discovery sessions
• Communicate platform business value to technical and non-technical stakeholders
• Lead technical scoping, design, and implementation planning for custom integrations
• Develop and present tailored solutions for publisher integrations
• Guide and mentor junior Solutions Engineering team members
• Provide product expertise, education, and consultative guidance to publishers and internal teams
• Support RFI/RFP processes with technical requirement responses
• Monitor competitive video technology landscape and position solutions accordingly
• Translate publisher needs into Product and Engineering feedback to influence roadmap
• Build and maintain internal revenue operations tools and automation systems
• Shape and improve implementation processes

What This Job Offers

• Job Type: Full-time
• Career Level: Senior