Senior Solutions Engineer

Yext • New York, NY

9d • $111,600 - $207,500

About The Position

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®.
Yext is seeking a Senior Solutions Engineer to join our team of high-performing individuals supporting complex enterprise sales cycles across our priority markets. This role goes beyond traditional presales. You will serve as a senior technical advisor who embeds in the hardest problems our largest brands are working through, prototyping and shipping scalable solutions that prove value quickly and pull more of Yext into the customer’s stack. You will own the technical strategy within opportunities, translate customer needs into clear, differentiated solutions that demonstrate measurable business value, and partner closely with Sales and cross-functional teams so Yext is positioned as a trusted, mission-critical platform for enterprise brands.

Requirements

• 5 plus years of experience in Solutions Engineering, technical presales, forward deployed engineering, or similar roles within SaaS
• Experience supporting complex enterprise sales cycles with multiple stakeholders
• Hands-on technical experience — comfort working with LLM tools and building prototypes that solve real customer problems
• Strong ability to translate technical concepts into business focused narratives
• Comfort engaging with executive and technical audiences
• Experience working within structured sales methodologies such as MEDDPICC or similar
• A commercial instinct — you see technical work as a way to grow accounts, not just close them
• Proven ability to operate independently and take ownership of outcomes
• Collaborative mindset and comfort working across teams
• Willingness to travel to various regions supported by Yext (estimated 25%)

Nice To Haves

• Experience with digital experience platforms, search technologies, or AI driven products
• Familiarity with APIs, integrations, and modern web architectures
• Experience supporting enterprise marketing, digital, or customer experience teams
• Previous time in a forward deployed, embedded, or technical account engineer role

Responsibilities

• Own the technical strategy for complex, high value enterprise opportunities from discovery through close
• Lead technical discovery to uncover business objectives, success criteria, and solution requirements
• Architect and present solutions that clearly map Yext capabilities to customer outcomes
• Serve as the primary technical voice in customer conversations with marketers, developers, and executive stakeholders
• Serve as a thought leader in search and AI visibility, educating customers and internal teams on emerging trends in AI-driven discovery
• Embed alongside our largest brands to learn how their teams actually work, where Yext fits today, and where it should fit tomorrow
• Prototype, build, and demo working solutions — scripts, integrations, custom workflows — that resolve specific customer challenges and accelerate decisions
• Turn one-off custom work into repeatable patterns, reference architectures, and productized capabilities that other customers can adopt
• Surface gaps in the customer’s stack that, once solved, open new commercial surface area for Yext
• Deliver compelling demos, workshops, and presentations tailored to executive and technical audiences
• Translate technical capabilities into clear, outcome-driven business value and ROI narratives
• Identify technical risks early and drive plans to address them
• Support RFPs and RFIs with clear, credible solution responses
• Partner with Account Executives and executive sales leadership to qualify opportunities and align on technical win strategies
• Build and develop technical champions throughout the sales process
• Use embedded customer work to uncover expansion paths and drive measurable pull-through across Yext’s product lines
• Contribute to improved win rates, deal quality, and forecast confidence through disciplined execution
• Shape competitive positioning by articulating Yext’s differentiated value
• Work closely with Product, Product Marketing, and Enablement to share customer feedback, market insights, and help shape the Yext product roadmap
• Feed solutions built in the field back into Product so they can be hardened, scaled, and shipped to all customers
• Collaborate with Professional Services and Customer Success so transitions post-sale are smooth and contribute to customer retention
• Support regional events, executive briefings, and customer reference activities as needed
• Act as a mentor to other Solutions Engineers, sharing what works and the technical expertise you’ve built in the field
• Contribute to onboarding and enablement efforts for new team members
• Continuously invest in learning and stay current on Yext’s platform, AI driven search, and the broader digital experience landscape

Benefits

• medical, dental and vision benefits
• life insurance
• short term and long-term disability
• 401(k) retirement plan
• vacation and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed