Senior Solutions Engineer, Key Accounts

Darktrace • Los Angeles, NY

2d

About The Position

The Senior Solutions Engineer 1 (SE) plays a crucial role in our team. As a seasoned professional, you will work independently with minimal oversight, providing creative and effective solutions to immediate problems. You will advise others on complex issues, contributing to company objectives and achieving goals in innovative ways. Your understanding of the wider business and ability to network will be essential for success. This role offers fast-paced personal growth and career advancement as we expand our technical team in response to our growing customer base. We value experience in customer-facing technical roles and provide extensive training to build new skills. Enthusiastic individuals with a strong team mindset, ready to make an impact in this high-growth environment, are encouraged to apply.

Requirements

• 5+ years in a software sales engineering role; experience in cybersecurity is preferred.
• Strong competitor knowledge and excellent skills at de-positioning.
• Industry level expert, start to gain wider industry recognition (events, certs, professional network).
• Strong knowledge in both on-premises and cloud networking and technologies.
• Advanced used of MEDDPPIC.
• Deeply understand customer pain, from real world experience or long-term customer experience.
• Very impactful within meetings and with C-level.
• Communicate with authority and validation, so can be brought in as an impact expert.
• Passion for staying updated with the latest cybersecurity trends and a willingness to continuously develop your skillset.
• Master’s or bachelor’s from an accredited university.

Responsibilities

• Considered a trusted advisor of prospects, and customers.
• Demonstrates ability to increase deal size throughout sales process.
• Ability to leverage great relationships to identify and drive commercial opportunities.
• Demonstrate ability to increase deal size throughout the sales process.
• Reliable member of the team to provide technical expertise when responding to RFPs.
• Enable those around you on discovery, metrics and success criteria.
• Guiding, and scoping POVs to maximizing POV value and minimizing competitor threat.
• Ability to scope very complex, large and/or novel deployments.
• Have successful creation and use of M1 and M2 metrics.
• Highly integrated with POD, across deals, qualification pipeline.
• Contributes to wider technical initiatives or projects outside of the day-to-day S role
• Transfer knowledge, mentor and peers, and add to knowledge bases
• Contributes at least once a quarter to best- practice initiatives within the region
• Proactive engagement with TCMs in deals, enablement, and relationship building.
• Travel regionally, and potentially internationally, to client sites

Benefits

• 100% medical, dental and vision insurance, plus dependents
• Paid parental leave
• Pet insurance
• Discount
• Life insurance
• Commuter benefits
• 401(k)
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level