Senior Solutions Engineer, Asset Management

GFT • Owings Mills, MD

2d • Hybrid

About The Position

GFT is seeking a Senior Solutions Engineer, Asset Management to support our GIS and Asset Management Services team! This role follows a hybrid-remote work model, requiring occasional onsite attendance at local offices or client sites. Working on the geospatial team offers a unique opportunity to harness the latest geospatial technology and data analytics to drive operational efficiency and innovation. As part of our dynamic team, you'll collaborate on projects that enhance data management and provide actionable insights for diverse clients, transforming how organizations use data to meet their goals. Join us to help bring science and art to organizing, integrating, and visualizing information in a way that prioritizes collaboration and creates enterprise solutions. Discover some of our signature geospatial projects here. What you’ll be challenged to do: We are looking for a motivated, organized, and communicative professional who thrives in fast-paced environments, demonstrates leadership, and has a proven track record in managing complex projects in areas of geospatial asset management. In this capacity, the successful candidate will be responsible for the following: Lead technical delivery and engineering of asset management solutions. Configure and maintain asset management products to align with client requirements. Manage relationships with asset management solution vendors Configure and implement APIs, data structures, and database management solutions Lead migration and upgrade projects for clients, including data validation, testing, and configuration updates. Develop, configure, and manage service requests, work orders, inspections, and related workflows. Provide user support, troubleshoot system issues, and document solutions. Collaborate with stakeholders to gather requirements and translate them into system configurations. Assist in testing, training, and go-live support for upgrades and enhancements. Develop and delivery presentations to clients to support pursuits and project delivery. Maintain system documentation, configuration standards, and best practices. Research new products, software, vendors and implementation strategies Support asset management programs for clients across various disciplines. Design applications that feature cohesive user interfaces and focus on user experience. Communicate effectively, written and verbal, with a team of solution engineers and clients.

Requirements

• Bachelor's degree in Geography, GIS, Computer Science or a related field.
• Minimum 8+ years of experience working with asset management product configuration and administration.
• Minimum 5+ years of experience working with Esri's latest desktop and online software suites.
• Minimum 3+ years of experience engineering solutions for clients.
• Understanding of asset management principles and best practices.
• Strong problem-solving skills and ability to work collaboratively with technical and non-technical stakeholders.
• Excellent verbal and written communication skills.
• Knowledge of software application and data management principles.

Nice To Haves

• Familiarity with a variety of asset management products, APIs, SDKs, or custom integrations.
• Leading technical training sessions for non-technical audiences.
• Understanding of permitting, licensing, and land use workflows.

Responsibilities

• Lead technical delivery and engineering of asset management solutions.
• Configure and maintain asset management products to align with client requirements.
• Manage relationships with asset management solution vendors
• Configure and implement APIs, data structures, and database management solutions
• Lead migration and upgrade projects for clients, including data validation, testing, and configuration updates.
• Develop, configure, and manage service requests, work orders, inspections, and related workflows.
• Provide user support, troubleshoot system issues, and document solutions.
• Collaborate with stakeholders to gather requirements and translate them into system configurations.
• Assist in testing, training, and go-live support for upgrades and enhancements.
• Develop and delivery presentations to clients to support pursuits and project delivery.
• Maintain system documentation, configuration standards, and best practices.
• Research new products, software, vendors and implementation strategies
• Support asset management programs for clients across various disciplines.
• Design applications that feature cohesive user interfaces and focus on user experience.
• Communicate effectively, written and verbal, with a team of solution engineers and clients.

Benefits

• Hybrid (in-person and remote) work environment.
• Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.
• Tax-deferred 401(k) savings plan.
• Competitive paid-time-off (PTO) accrual.
• Tuition reimbursement for continued education.
• Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations
• Incentive compensation for eligible positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior