Senior Solutions Engineer, Aerospace & Defense

Xometry • Los Angeles, CA

20h • Hybrid

About The Position

Xometry is seeking an experienced and charismatic engineer for a critical customer-facing Senior Solutions Engineer role. This role supports Sales by providing perspective, feedback, and sharing knowledge learned from the front lines of the aerospace and defense engineering and manufacturing community. This role is a unique blend of customer engagement, technical expertise, and project management. Solutions Engineering will report into the Pre-Sales Engineering community, which is dually led by Sales and Operations. This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a successful, experienced, team-focused engineer with digital fluency and a sincere enthusiasm about the aerospace industry, this could be the right role for you.

Requirements

• 10+ years of relevant experience in aerospace and defense engineering and manufacturing roles
• Bachelor's degree in Mechanical Engineering is required
• Experience using Xometry’s services from a customer perspective.
• Deep familiarity with the methods, materials, culture and products of organizations such as Lockheed Martin, Northrop Grumman, Blue Origin, Anduril, General Dynamics, Moog, SpaceX
• Strong understanding of manufacturing principles, including drawings and GDT
• Excellent communication, interpersonal, and problem-solving skills. This must extend into remote/digital environments.
• Ability to travel to customer and/or partner sites as needed. 25%-35% travel is typical.
• Experience with CRM systems such as Salesforce
• Proficiency in Google Suite and Microsoft Office Suite

Nice To Haves

• Partner perspective is a bonus
• Composites, Plastics, Harnesses and Sheet Metal Fab are bonuses
• Familiarity with ISO9001, AS9100d, ITAR, NIST and other common and critical compliance and certification requirements
• Mountain or Pacific home time zone preferred

Responsibilities

• Partner with Account Executives to drive account growth and retention
• Discover, illuminate, digest, organize and execute major projects
• Join Account Executives in onsite visits with customers when appropriate
• Proactively identify and address potential manufacturing challenges (including DFM)
• Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
• Gather customer insights and feedback to inform sales strategies
• Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes
• Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
• Provide project management and oversight on complex opportunities

Benefits

• 401(k) match
• medical, dental and vision insurance
• life and disability insurance
• generous paid time off including vacation, sick leave, floating and fixed holidays
• maternity and bonding leave
• EAP
• other wellbeing resources

What This Job Offers

• Job Type: Full-time
• Career Level: Senior