Senior Solutions Delivery Specialist

SAICHuntsville, AL
Onsite

About The Position

SAIC is seeking a Senior Solutions Delivery Specialist to support the U.S. Army Combat Capabilities Development Command Aviation & Missile Center in Huntsville, Alabama. The role requires a blend of military aviation operational knowledge, analytical skills, technical troubleshooting, and customer support. The specialist will analyze complex operational and technical issues, identify root causes, develop solutions, and provide recommendations to stakeholders, working independently with limited oversight.

Requirements

  • Military aviation operational knowledge
  • Strong analytical skills
  • Strong technical troubleshooting skills
  • Strong customer-support skills
  • Ability to work independently with limited oversight
  • Ability to analyze complex operational and technical issues
  • Ability to identify potential root causes
  • Ability to develop alternative courses of action
  • Ability to provide recommendations to program stakeholders

Nice To Haves

  • This position does not include flight duties.

Responsibilities

  • Apply military aviation mission-planning and flight-operations knowledge to evaluate system capabilities, operational workflows, and user-reported issues.
  • Collaborate with Soldiers, government stakeholders, software developers, testers, systems engineers, and cross-functional Agile teams to develop, enhance, test, and evaluate new or existing capabilities.
  • Translate user-reported operational problems into clear technical descriptions, reproducible steps, expected behavior, and supporting evidence for software-development and test teams.
  • Support requirements analysis, technical reviews, test planning, simulator-based evaluation, regression testing, user acceptance activities, and defect resolution.
  • Perform work primarily in a computer-based office or laboratory environment, including extended analysis using mission-planning systems and flight simulators.
  • Supervises or collaborates with other team members performing technical efforts.
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