Senior Solutions Consultant

Keyfactor, Inc.
Remote

About The Position

The Senior Solutions Consultant provides strategic leadership in designing and implementing solutions for large-scale projects. They drive innovation and thought leadership in customer engagements, collaborate closely with Sales teams on pre-sales activities, and serve as a key escalation point for complex technical issues. Applicants must be legally authorized to work in the United States.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or relevant field preferred; or equivalent experience.
  • Solid knowledge in a technical, MSP, or software consulting capacity.
  • Extensive knowledge of industry trends, company strategy, and cross-functional processes.
  • Competent understanding of core networking and infrastructure fundamentals.
  • Competent with Active Directory Certificate Services & Active Directory Federation Services.
  • Competent with Unix/Linux.
  • Competent in scripting development using various Microsoft tools (SQL, PowerShell, etc.).
  • Competent in Public-Key Infrastructure (PKI), digital certificates, and cryptography.
  • Competent with business application suites such as Microsoft 365.
  • Ability to lead complex projects, drive strategic initiatives, and influence decision-making.

Responsibilities

  • Provide strategic leadership in designing and implementing solutions for large-scale projects.
  • Drive innovation and thought leadership in customer engagements.
  • Collaborate with Sales teams on pre-sales activities.
  • Serve as a key escalation point for complex technical issues.
  • Lead the design and architecture of enterprise-level solutions.
  • Identify and mitigate risks in solution implementations.
  • Actively contribute to the improvement of service delivery processes.
  • Mentor and coach junior team members.
  • Engage with customers to understand their business challenges and objectives.
  • Represent the company at industry events and conferences.

Benefits

  • Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
  • Comprehensive benefit coverage globally.
  • Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
  • Competitive time off globally.
  • Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  • DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  • The Keyfactor Alliance Program to support DEIB efforts.
  • Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  • Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  • Monthly Talent development and Cross Functional meetings to support professional development.
  • Regular All Hands meetings – followed by group gatherings.
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