Senior Solutions Consultant III

Claremont McKenna College • Claremont, CA

1d • Onsite

About The Position

The Senior Solutions Consultant III is responsible for managing and delivering complex higher education solutions to a portfolio of clients. The Senior Solutions Consultant III will be responsible for understanding client's needs, developing and communicating strategies, selecting solutions, and mapping department processes.

Requirements

• A bachelor’s degree in Arts or Sciences with preference for significant background in Information Technology, Computer Science, or related fields, or any combination of education and experience that provides the required knowledge, skills, and abilities is required.
• Minimum of five years of experience in higher education solutions or related field.
• A valid driver’s license and the ability to be insured under the College’s authorized driver’s policy is required to drive College-owned vehicles.
• Knowledge of higher education processes and procedures.
• Experience with project management and software development life cycle.
• Capability to apply AI tools and technologies in a consulting environment – both for end users and for consulting tasks – with a strong understanding of how different AI tools, platforms, and solutions work and when to apply them effectively.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to work under tight deadlines and manage multiple projects.
• Strong analytical and problem-solving skills.
• Experience managing and mentoring junior team members.

Responsibilities

• Consult and maintain relationships with a portfolio of departments to understand their needs and develop strategies to meet their requirements.
• Review use cases, derive requirements, and identify project options to execute the strategy.
• Manage and oversee selected projects, review and manage vendors, and select solutions.
• Map department processes, plan and coordinate user training, and stakeholder meetings.
• Determine configuration and integrations, manage efforts within fiscal and other resource constraints, and monitor project progress.
• Analyze and refine project plans as needed to ensure projects stay on track.
• Collaborate with stakeholders to ensure projects are successful and delivered on time.
• Provide regular project updates and reports to stakeholders.
• Stay up to date on industry trends and best practices.
• Assist with other related tasks as needed.
• Take and follow directions.
• Work cooperatively with others.
• Receive and respond appropriately to constructive criticism.
• Display a positive attitude.
• Balance multiple tasks and priorities.
• Perform other essential duties and tasks specific to the position.

Benefits

• health, dental, and vision plans
• flexible spending accounts
• health savings accounts
• paid vacation, sick, and holiday time
• retirement benefits
• basic and voluntary life insurance
• dependent tuition remission
• ride-share incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Senior