Senior Solutions Consultant I
About The Position
Bloomreach is building the world’s premier agentic platform for personalization, revolutionizing how businesses connect with their customers by building and deploying AI agents to personalize the entire customer journey. The company is making autonomous search mainstream, conversational shopping a reality, and autonomous marketing a tool for marketers. All of this is powered by Loomi AI, ensuring personalization is autonomous and consistent across various industries like retail, financial services, hospitality, and gaming. Bloomreach powers personalization for over 1,400 global brands. This role involves being a trusted advisor in a high-energy, high-performance sales team, participating in multiple stages of the sales cycle. The Senior Solutions Consultant I will partner with the sales team to drive value for customers by bringing use cases to life through technical deliverables and pre-sales consultancy across Bloomreach’s agentic personalization platform, including solutions for e-commerce search & merchandising and cross-channel marketing automation, all powered by Loomi AI. The position supports the Americas (US, Canada, LATAM) and will help shape the tools and processes for Bloomreach’s expansion in this market.
Requirements
- 3-5 years of relevant experience in Presales, preferably in SaaS or marketing
- Experienced in technical sales (SaaS, Martech, e-commerce, CDP) and can drive a complex technical sales process
- Understands basic concepts of Machine Learning and AI, CDPs, marketing automation, and analytics.
- Is comfortable presenting on technical subjects, including to non-technical audiences
- Have industry experience in retail, e-commerce, marketplace, or D2C brands
- Has development experience in HTML, CSS, JS and web technologies.
- Some proficiency with APIs and integrations, and the ability to work closely with client IT teams.
- Excellent problem-solving skills and the ability to design solutions that meet complex business requirements.
- Strong communication and presentation skills.
- A commitment to continuous learning and staying updated on the latest industry trends and technologies.
Nice To Haves
- Expertise with frontend programming languages (JS/HTML/CSS) and templating languages (e.g. Jinja, Liquid) also a plus
- Experience with ecommerce search and merchandising workflows (e.g., relevance tuning, ranking rules, navigation, search KPIs) and with cross-channel marketing and personalization (e.g., email, SMS, onsite experiences)
Responsibilities
- Assume the role of Bloomreach platform and solutions expert to support the Sales team in a pre-sales capacity.
- Support the Sales team with tailored product demonstrations, presentations, and similar deliverables for prospects, customers, and partners focused on driving value through AI-powered search, product discovery, merchandising, and cross-channel marketing experiences, all powered by Loomi AI.
- Partner with Account Executives to develop account strategy and execution across the sales cycle, assisting with activities such as client discovery, product demos, RFPs, and sandbox/POCs.
- Qualify, design, and demo solutions across ecommerce search & merchandising, onsite experiences, and cross-channel marketing campaigns, including combined platform storylines in complex deals, acting as an industry & showcase expert for partners, customers, and prospects.
- Conduct scoping meetings and create technical implementation plans to ensure data and use case needs are properly mapped to the platform’s capabilities.
- Understand client priorities, challenges, and objectives as part of client discovery.
- Stay updated on the latest features and capabilities of Loomi AI, our agentic platform for personalization, and the apps it powers; from ecommerce search and merchandising to marketing automation and conversational experiences, and educate clients & partners on how to leverage these for their benefit.
Benefits
- Health care including medical, dental, and vision insurance
- 401k Plan with employer contribution
- Restricted Stock Units or Stock Options
- Company performance bonus
- Employee referral bonus
- Paid days off for volunteering
- People Development Program
- Professional education budget ($1,500 annually)
- Employee Assistance Program
- Subscription to Calm app
- DisConnect days (additional day off each quarter)
- Facilitated sports, yoga, and meditation opportunities
- Extended parental leave up to 26 calendar weeks for Primary Caregivers
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
