Senior Solutions Architect

Unanet

4d • Onsite

About The Position

Our Professional Services team is looking for a Senior Solutions Architect to lead high-visibility, high-complexity software implementations for our customers. As a Senior Solutions Architect, you will leverage your in-depth experience and knowledge of Enterprise Resource Planning (ERP) solutions to design and deliver holistic solutions that align with our customers’ business objectives and drive measurable outcomes. You will partner closely with customers, internal stakeholders, and cross-functional teams to define solution strategy, guide large-scale implementations from discovery through deployment, and serve as a subject matter expert across Unanet’s ERP portfolio.

Requirements

• 5+ years’ experience in multi-phase ERP implementations, ideally in complex, enterprise environments.
• 5+ years’ consulting experience or experience leading consultants, with a demonstrable track record of meeting realization and utilization targets.
• Bachelor’s degree in Accounting, Finance, Business, or a related field (or equivalent practical experience).
• Proven ability to communicate effectively and partner with clients, partners, and colleagues at all levels, including executives.
• Demonstrated ability to craft and articulate strategic solutions that align technology with business goals.
• In-depth knowledge of implementation methodologies and best practices for ERP or related enterprise applications.
• Broad product and industry experience, including product or functional expertise relevant across Unanet’s portfolio (e.g., ERP, CRM, and PSA SaaS products) and customer industries (GovCon, Architecture, Engineering, and Construction).
• Ability to travel as needed to support customer engagements, team collaboration, and key events.

Nice To Haves

• Strong ability to positively influence decision makers and stakeholders, guiding them toward best-practice recommendations.
• High level of professional creativity and problem-solving ability, with a focus on customer outcomes.
• Exceptional organizational and time-management skills, with experience managing multiple workstreams or projects in parallel.

Responsibilities

• Provide functional and technical expertise in the pre-sales process by translating business requirements, advising on best practices, and identifying solution opportunities across multiple product lines.
• Learn and analyze customers’ business, functional, and operating requirements and serve as a subject matter expert in designing high-impact, holistic solutions, including third-party integrations.
• Translate customer requirements into product configuration, standards, and repeatable implementation approaches.
• Provide oversight and execution from discovery through solution design, ensuring large-scale implementations are positioned for successful delivery and adoption.
• Offer ongoing support and guidance during deployment phases, partnering with Consulting and Customer Success to drive high-quality outcomes.
• Analyze and manage complex escalations, coordinating the right internal resources to resolve issues and protect customer relationships.
• Draft custom reports and tailor configurations or solutions to meet specific customer needs.
• Identify and drive expansion and adoption opportunities for Unanet’s product offerings within existing accounts.
• Participate in project planning and proactively manage executive-level customer, partner, and stakeholder relationships.
• Provide mentorship and support to other members of the implementation team, sharing best practices and implementation expertise.

Benefits

• employee equity
• discretionary bonus compensation
• Unanet's employee benefits plans and programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior