Senior Solutions Architect

WEKA

1d • Remote

About The Position

As a Professional Services Sr. Solutions Architect at WEKA, you will be responsible for delivering enterprise-class solutions and services to our customers and partners worldwide. You will become an integral and critical component of the delivery and installation process for WEKA Products, including navigating our customers through the initial onboarding steps into WEKA. The Senior Solutions Architect at WEKA will not only plan and install our products but also define, develop, and test automation to ensure that deploying our products is a fast, predictable, scalable, and easy experience for customers and partners. You will be focused on our customers throughout the US.

The ideal candidate will be responsible for relationships with WEKA Sales, Pre-Sales, Engineering, Product Management, other internal groups, customers, and partners worldwide. You’ll work with diverse customers across many industries and environments across different enterprise verticals and sectors, implementing AI, HPC, and other state-of-the-art WEKA environments, both on-prem or public cloud. The Senior Professional Solutions Architect is responsible for structured and unstructured tasks, focusing on assisting customers in achieving their objectives.

Requirements

• Excellent oral and written communication skills with a strong focus on customer experience
• Excellent problem-solving and troubleshooting skills, including excellent documentation skills
• Knowledge of best practices and IT operations within Enterprise environments, focusing on mission-critical infrastructure
• Experience with automation tools/cluster management such as Ansible, Salt, Puppet, Bright, Jenkins, or xcat.
• Knowledge and experience with scripting languages like Python, Bash, or Perl.
• Experience with Source Code Control Systems like GitHub and git
• Experience with Ethernet or InfiniBand networking, particularly 100+Gb networks
• Experience with performance monitoring/tuning Linux systems
• Experience with HPC environments, including knowledge of HPC cluster management tools
• Experience with Parallel Filesystems (Lustre, GPFS/SpectrumScale, DDN)
• Familiar with SDS (Software-Defined Storage)
• Hands-on administration/operation knowledge of Kubernetes / Containerized Workloads
• Hands-on experience in Linux Systems Administration
• BS in Computer Science or equivalent working experience
• Strong interpersonal skills for technical presentations, architectural designs, and being a trusted advisor to customers (experience in sales, consulting, or Customer Success)
• Provides ad-hoc knowledge transfers, develops handover materials, and guides customers during deployments.
• Willingness to travel as needed.

Responsibilities

• Responsible for the experience from the sale of the WEKA product to a full deployment to a production stage, ensuring customers have a positive experience throughout the Onboarding process
• Manages the project of installing the WEKA product, including risk assessment, planning, deployment scheduling, and reporting status to our customers and partners
• Responsible for documentation of solution details, including diagrams and specifications, focusing on translating undefined requirements into end-to-end solutions.
• Utilizes open-source technologies and tools to accomplish specific use cases encountered within the project.
• Uses coding languages or scripting methodologies to solve a problem with a custom workflow.
• Collaborates with project stakeholders to scope the most effective way to tackle complex technological infrastructure challenges.
• Performs incremental testing actions on code, processes, and deployments to identify ways to streamline execution and minimize human errors.
• Primary responsibilities will include deploying and managing AI/HPC infrastructure in Linux-based environments for new and existing customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree