Senior Solutions Architect

Nth Degree • Cincinnati, OH

3d • $110,000 - $130,000 • Hybrid

About The Position

Nth Degree is seeking a Senior Solutions Architect to join their IT Department. This role focuses on driving the development, customization, and optimization of the Microsoft Dynamics 365 platform to meet specific business needs. The architect will design and implement workflows, integrations, and custom reports using tools like Power Platform, C#, and Power BI. Key responsibilities include collaborating with stakeholders to gather requirements, creating scalable CRM solutions, ensuring system performance and best practices, troubleshooting issues, mentoring team members, maintaining technical documentation, and leading knowledge-sharing sessions. The role also involves driving continuous improvement initiatives to enhance system functionality and user experience, and staying current with the latest Dynamics 365 advancements.

Requirements

• Proficiency in Microsoft Dynamics 365 development, customization, and configuration, including workflows, plugins, and integrations using Power Platform, C#, .NET, and JavaScript.
• Strong experience in designing data integrations, migration scripts, and automations to optimize CRM workflows.
• Advanced troubleshooting skills for complex technical issues within the Dynamics 365 environment, including debugging and system performance monitoring.
• Ability to produce comprehensive technical documentation and conduct knowledge-sharing sessions on features and best practices.
• A commitment to continuous learning, staying updated on technical advancements, and implementing innovative solutions to enhance system capabilities.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in a technical leadership role, preferably within CRM environments.
• An equivalent combination of education and experience would be acceptable.

Nice To Haves

• Familiarity with plugins for the MS Dynamics 365 suite of products, such as North52, is a plus.
• Familiarity with agile project management methodologies is a plus.

Responsibilities

• Actively develop, customize, and configure the Microsoft Dynamics 365 platform to meet specific business requirements.
• Design and implement custom CRM workflows, plugins, and integrations using Power Platform, C#, .NET, and JavaScript.
• Customize entities, forms, views, and business process flows within Dynamics 365, ensuring alignment with user needs.
• Support QA with test initiatives.
• Collaborate with business analysts and stakeholders to gather detailed technical requirements and translate them into effective solutions.
• Lead the design and development of data integrations, migration scripts, and automation to streamline CRM workflows.
• Optimize system performance through regular reviews of architecture and coding standards, implementing best practices for scalability.
• Troubleshoot and resolve complex technical issues within the Dynamics 365 environment, including debugging, fixing bugs, and enhancing functionality.
• Act as the primary escalation point for Dynamics related technical issues, providing advanced support and mentoring other team members on troubleshooting techniques.
• Proactively monitor system performance, identifying and addressing potential issues before they impact users.
• Create and maintain detailed technical documentation, including customization guides, development standards, and user training materials.
• Maintain comprehensive records of development work, updates, and solutions for reference and training purposes.
• Stay updated with the latest Dynamics 365 features, tools, and industry trends to continuously improve system functionality and user experience.
• Drive initiatives to enhance system performance, streamline workflows, and improve the overall efficiency of systems.
• Identify and implement new technologies and tools that enhance system capabilities, focusing on automation and integration within the existing tech stack.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior