Senior Solutions Architect

Celonis • Washington, DC

1d • $126,000 - $149,000 • Hybrid

About The Position

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

The Team: Solutions Architects are vital members of our project teams, often serving as the initial technical point of contact for our customers and key technical stakeholders for a successful deployment of Celonis. To ensure our customers achieve value, the team drives the technical setup required to leverage the full range of Celonis features and functionalities, including process mining, process automation, Action Flow, and task mining.

The Role: As a Senior Solutions Architect specializing in containerized solutions, you will play a crucial, pioneering role in this new initiative. Your primary focus will be leading the deployment of these self-hosted solutions within our complex enterprise customer environments.

Given the unique nature of every customer environment, you will be the key liaison for translating the customer's technical requirements to ensure successful deployment on the client's infrastructure and successful integrations with their source systems. Furthermore, you will lead discussions on user management and authentication, acting as a technical partner to remove any technical barriers to user adoption.

Requirements

• Proven experience of 5+ years deploying and managing containerized applications on Kubernetes.
• Advanced knowledge with at least one specific Kubernetes distribution (Amazon EKS, Azure AKS, RedHat OpenShift, etc).
• Good understanding of best practices in deploying, scaling, and maintaining highly available, secure and resilient containerized applications on Kubernetes, ensuring efficient resource utilization and operational stability.
• Active Government Clearance (Public Trust, Secret or Top Secret, with 18 months-2 years of remaining eligibility).
• Proven experience implementing infrastructure as code (IaC, e.g. with Terraform) is required.
• Experience & interest in working with modern tech stack & methods like REST/SOAP API-Management, Data Ingestion & Streaming (Kafka or similar), SSO, LDAP, IT Security, Agile, etc.
• Knowledgeable about security and compliance topics for enterprise applications.
• Comfortable with project management, outstanding customer-centric & proven experience working with customers.
• A solution-oriented professional that enjoys deep technical discussions as much as transferring your technical knowledge into understandable terms to a broader audience.
• Comfortable with standard AI tools to expedite and enhance quality of day to day tasks.
• Strong communication skills and comfortable in executive customer situations.
• Experience with standard developer tools (Github, observability tools, etc.).

Nice To Haves

• Helm or Kustomize experience is strongly preferred.
• Fluency with additional tools such as ArgoCD, Jenkins, GitHub Actions, Ansible, etc, is a plus.
• Experience with at least one of the major cloud platforms (AWS, Azure, GCP) would be a plus as well as their CLI’s.
• Experience in industry with experience to work on Python, SQL, data pipelines & ETL processes for large volumes of data is a plus.

Responsibilities

• Serve as the central technical stakeholder for successful delivery and onboarding of the Celonis platform for our enterprise clients.
• Lead complex technical discussions to analyze customer architecture, recommend optimal containerized solutions, and facilitate deployment, expertly managing expectations amidst technical constraints.
• Own the deployment of containerized applications in environments of certain federal accounts, and work with our compliance and security engineering teams to actively maintain POA&Ms.
• Support documentation efforts capturing new integration and deployment scenarios.
• Establish data integrations between customer systems and Celonis using our built-in extractors, APIs, and python.
• Actively remove technical obstacles to maximize Celonis user adoption, clarifying technical risks and necessary trade-offs for stakeholders.
• Guide customers on authentication (SSO), user/group management (LDAP), and provisioning best practices, removing technical barriers to adoption.
• Promote reusability by discerning between dedicated customer solutions and broader platform enhancements, collaborating directly with Celonis Product Development.

Benefits

• health
• dental
• life
• 401k
• paid time off
• bonus/commission
• equity
• 24 weeks of fully paid leave for primary carers
• 12 weeks for supporting carers
• Unlimited PTO (in applicable regions)
• generous PTO globally
• flexible hybrid work model
• 70-20-10 learning framework
• mentorship programs
• access to a dedicated learning platform
• subsidized Wellhub memberships
• mental health counseling
• dedicated "Wellness Weeks"
• paid time off to volunteer for community and environmental causes

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed