Senior Solution Expert

Philip Morris International • Tampa, FL

21h • Hybrid

About The Position

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress. We are seeking a Senior Solution Expert to play a key role in designing, developing, and enhancing business‑critical application solutions. In this role, you will combine broad ERP/system expertise with deep specialization in one or more functional areas and partner closely with business stakeholders, IT teams, and vendors to translate requirements into sustainable, high‑quality solutions that drive business value.

Requirements

• Legally authorized in the U.S.
• Commutable distance to Tampa, FL.
• 10+ years of total professional experience, with 5+ years of relevant functional or technical experience.
• Strong expertise in Dynamics 365 Finance & Operations (DynFO), with deep expertise in manufacturing, supply chain, and master planning.
• A degree in Computer Science, Software Engineering, Information Technology, Business Administration, or equivalent experience.
• Strong understanding of modern IT ways of working, methodologies, and best practices.
• A proven ability to take ownership of responsibilities and deliver high‑quality outcomes.
• A collaborative mindset with experience working closely with IT teams, business stakeholders, and vendors.
• A results‑driven approach with the ability to plan, organize, and coordinate complex work.

Responsibilities

• Analyze, capture, and document functional and non‑functional solution requirements.
• Develop scalable, efficient, and reusable functional designs based on business needs.
• Document system designs, configurations, and test procedures.
• Support, maintain, and optimize existing solutions in alignment with service levels.
• Continuously develop skills to support the scope of ERP applications and services.
• Lead project activities, including defining scope, and timelines.
• Optionally serve as Service Responsible, driving the service roadmap and team.

Benefits

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level