Senior Software Quality Engineer

Great American Insurance Group•Richfield, OH

1d•$100,000 - $115,000•Hybrid

About The Position

National Interstate is a member of Great American Insurance Group and is a leading commercial transportation insurer. They offer risk financing solutions nationwide, including traditional insurance and alternative risk transfer programs. The company values integrity, transparency, fairness, accountability, empowerment, and collaboration. They are committed to creating an inclusive workplace where all employees feel empowered. This position is not eligible for employment visa sponsorship, and applicants must be authorized to work in the United States without future sponsorship. National Interstate has specialized in serving the insurance needs of the transportation industry since 1989. The company is looking for a Senior Quality Assurance Engineer to join their team. This individual will work a hybrid schedule from the Richfield, OH office (2 days per week) or work fully remote from the USA if not local to the office. National Interstate’s culture is built on connection, shared learning, and strong relationships. Employees in this role are expected to be on-site a minimum of two days a week, with the potential to work three days remotely. Core in-office days are Tuesday and Wednesday, but will be determined by business needs.

Requirements

Bachelor’s degree in Business, Information Technology, Computer Science or a related field.
Generally, a minimum of 6 years of related experience in quality assurance or test engineering.
Strong automation skills (test automation framework, API testing, SQL, CI/CD pipeline, Source control, Coding and Scripting) and Automation first mindset.
Plans and leads testing efforts for moderately complex projects, coordinating across teams.
Proficiency in test automation frameworks (e.g., Selenium, Cypress, Playwright).
Experience with CI/CD tools (e.g., Jenkins, GitHub Actions, Azure DevOps).
Strong understanding of Agile, DevOps, and modern SDLC practices.
Familiarity with tools such as Jira, TestRail, Git, Docker, Postman, and SQL.
Excellent communication, stakeholder engagement, and business relationship skills.
Requires a high level of understanding of organization's business and technology operations.
Strong analytical skills with the ability to gather and analyze data to drive decision-making.
Viewed as a senior resource on the team.
Provides technical advice and support to lower-level positions.

Nice To Haves

API testing (Postman/SoapUI)
Test Automation
Programming languages (C#, Python, etc)
CI/CD and DevOps (Azure DevOps, Jenkins)
Version Control (Git, Github, Azure Repos)
Database testing – SQL Server, Snowflake
AI assisted testing (test data design and AI generated test cases)
Playwright experience
Completion of or continuing progress toward a professional designation preferred, such as Certified Software Quality Engineer (CSQE), ISTQB Certified Tester – Foundation Level (CTFL), or Certified Agile Tester (CAT).

Responsibilities

Leads and executes the QA strategy for projects, ensuring alignment with organizational standards and best practices.
Analyzes features and user stories to validate acceptance criteria, testability, and impact of proposed changes.
Provides accurate estimates for QA activities including test design, automation, execution, and defect resolution.
Designs, implements, and maintains automated test scripts with a focus on the test automation pyramid and lower-level system testing.
Ensures thorough product testing prior to release, including functional, regression, and integration testing.
Conducts peer reviews of test plans, cases, and automation code.
Identifies, documents, and tracks defects through resolution, including root cause analysis.
Maintains and executes regression test suites to ensure ongoing product stability.
Recommends and implements improvements to QA processes and tools.
May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
Performs other duties as assigned.