Senior Software Engineer
About The Position
Q2 is seeking a Senior Software Engineer to join our Q2 Code product team. This team focuses on an agentic development platform that revolutionizes how developers build, test, debug, and deploy SDK extensions in the Q2 ecosystem. This role is Product Engineering at its core, operating in "startup mode" within Q2. You will work directly with customers, interpret telemetry, and own the full software development lifecycle from concept to production. You'll collaborate with a team of engineers and a Product Manager to decompose customer needs into shippable deliverables, take direct feedback from hands-on user sessions, and iterate rapidly on features that empower the Q2 developer community. This is an opportunity to shape an emerging product with significant autonomy, technical depth, and real-world impact.
Requirements
- Bachelor's degree in Computer Science, Information Systems, or equivalent experience
- 5+ years of related experience
- Deep proficiency in Python for backend services, data processing, and agentic workflows
- Advanced SQL skills for querying, schema design, stored procedures, and database optimization
- Strong AWS experience with core services (Lambda, ECS, RDS, S3, IAM, CloudWatch) and infrastructure-as-code (Terraform/CloudFormation)
- Experience with full software development lifecycle, service-oriented architecture, and Agile development
- Strong analytical, problem-solving, and communication skills with ability to collaborate across teams
- Demonstrated ability to balance good design principles with pragmatism to meet deadlines
- Fluent written and oral communication in English
- Authorized to work for any employer in the U.S.
Nice To Haves
- Experience with agentic development: AI agents, LLM-driven workflows, or autonomous systems
- Agentic UX design: chatbots, conversational interfaces, or async agent workflows
- Web development experience with front-end frameworks (Vue, Angular, React) and JavaScript/TypeScript
- Background in developer tools, SDKs, CLI tools, or platform engineering
Responsibilities
- Design and implement features for the Q2 Code agentic platform using Python, SQL, and AWS services (Lambda, ECS, RDS, S3, CloudWatch)
- Break down product requirements into shippable milestones and deliver iteratively while maintaining system quality
- Build monitoring dashboards and observability tooling to track agentic workflows, extension builds, and deployment pipelines
- Respond to customer support requests using tracing, metrics, and debugging tools to resolve complex production issues
- Lead design discussions focused on performance, security, and cloud-native architecture
- Facilitate cross-functional design reviews with Product, UX, and engineering teams to drive alignment
- Own root-cause analysis for incidents, refine alerting, and establish best practices through code reviews
- Mentor junior developers in debugging, testing, and writing maintainable code
- Occasional availability for on-call/emergency support and ability to work flexible hours for critical releases
Benefits
- Health & Wellness
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Health & Wellness Benefits, including competitive health insurance offerings
- Generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs – “You Earned it”
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What This Job Offers
Job Type
Full-time
Career Level
Senior
