Senior Software Engineer

RBC•Toronto, ON

16d•Onsite

About The Position

As a Senior Software Engineer on the Advice Centre Engineering Team, you will design and build enterprise-scale applications and backend services that enable real-time audio streaming, transcription, and AI-powered summarization. You'll play a key role in RBC's broader AI strategy by delivering solutions that enhance advisor efficiency and transform how our advisors interact with clients. This is a hands-on engineering role where you'll take innovative audio and AI capabilities from concept through production, working directly with modern web technologies and cloud infrastructure to create resilient, scalable systems that deliver measurable business impact.

Requirements

Post-secondary education in Computer Science, Software Engineering, or related field, or equivalent professional software development experience
Proficiency in TypeScript, Node.js, and modern frontend frameworks (React), with hands-on experience building desktop applications using Electron.js
Proficiency in audio streaming technologies including WebSocket protocols, real-time data handling, and browser Media APIs (MediaRecorder, Web Audio API, MediaStream)
Proven experience with AWS Transcribe Streaming, including WebSocket integration, audio encoding formats (PCM/Opus), and streaming response handling
Strong knowledge of authentication patterns including OAuth 2.0/OIDC and secure token management
Solid understanding of Electron security best practices including context isolation, preload scripts, Content Security Policy, and secure inter-process communication
Experience with backend frameworks (Koa) and testing frameworks (Jest, k6) for building and validating production-grade applications
Proficiency in stream processing, including audio buffer management, backpressure handling, and memory optimization
Ability to troubleshoot complex multi-tier applications, desktop systems, and WebSocket connections
Familiarity with modern development and deployment practices

Nice To Haves

Experience with WebEx API/SDK for enhanced communication platform integration
Knowledge of audio processing techniques including noise reduction, echo cancellation, and audio normalization
Familiarity with Windows audio APIs such as WASAPI for advanced system-level audio capture
Experience with Electron packaging, code signing, auto-updates, and installer creation using tools like electron-builder
Experience load testing real-time systems using tools like k6 with WebSocket scenarios
AWS deployment experience across services including EC2, S3, Lambda, API Gateway, and managed transcription services
Backend development experience with Java Spring Boot or similar frameworks
Knowledge of monitoring concepts (logs, metrics, traces, telemetry) and observability tools (Dynatrace, Elastic Stack, Prometheus, Grafana)

Responsibilities

Code, test, build, deploy, and support multi-tier architecture applications that handle real-time audio processing and transcription at scale
Engineer backend services and frontend applications that seamlessly integrate audio streaming, real-time transcription, and generative AI-powered summarization capabilities
Collaborate within an agile scrum team to prioritize technical initiatives, balance requirements, and align deliverables with business objectives
Leverage modern AI coding tools (Copilot, Windsurf, Claude) throughout the development lifecycle to accelerate productivity and code quality
Design systems with resilience, observability, and scalability at their core, implementing robust monitoring and alerting to ensure production reliability

Benefits

bonuses
flexible benefits
competitive compensation
commissions
stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work