Senior Software Engineer, Full Stack AI (Python, React, AWS Bedrock)

Travelers • Hartford, CT

5d

About The Position

Travelers is seeking a Senior Software Engineer to join a cross-functional, product-centric team helping Bond & Specialty Insurance evolve through AI-native development. The role owns technical vision and helps shape product vision with the product owner and designer, identifying where AI agents and tooling can best support users. The engineer completes advanced software engineering work end to end, including designing, developing, testing, debugging, documenting, monitoring, and shipping production AI agents and supporting tools. They partner with product leadership on technical specifications, serve as a subject matter expert in agent frameworks and AI-assisted development, and provide hands-on technical leadership.

Requirements

• Bachelor’s degree in computer science, a related STEM field, or equivalent education and/or work experience.
• Six additional years of software engineering experience.
• At least one year of experience shipping production systems built on LLMs or AI agents; prototypes and demos do not qualify.
• Experience with modern agent frameworks such as Claude Agent SDK, LangGraph, or AgentCore, and LLM APIs from providers such as Anthropic or OpenAI.
• Proficiency in agent engineering concepts, including tool use, retrieval, multi-step workflows, evaluation, and observability.
• Strong software engineering fundamentals in distributed systems, API design, testing, and CI/CD, applied to AI-augmented systems.
• Experience defining and driving technical direction for a workstream or product area.
• Track record of identifying opportunities and influencing engineering or product strategy through technical insight.
• Ability to make decisions involving many factors with broad implications.
• Strong communication skills, including explaining technical concepts to business audiences, concise documentation, effective collaboration, extracting core issues from discussions, constructive feedback, attentive listening, and helping ensure others are heard.
• Advanced leadership skills, including taking action without a clear owner, inspiring and motivating others, and influencing team members.

Responsibilities

• Own the technical vision for the team’s products and shape product vision with the product owner and designer, including supporting data-driven business cases and collaborating on the roadmap.
• Design, build, and ship production AI agents that automate impactful parts of end-user workflows.
• Implement telemetry to support product decision-making and reporting.
• Use modern agent frameworks, LLM APIs, and orchestration tooling to deliver reliable, production-grade systems.
• Set direction for agent architecture, evaluation, and observability within the team.
• Investigate and resolve critical, high-impact production issues affecting agent behavior, accuracy, and reliability.
• Apply current AI industry practices, including tool use, retrieval, evaluation, and prompt engineering.
• Engage stakeholders to align product technical strategy with broader engineering goals.
• Mentor team members and contribute to a collaborative, cross-functional team environment.
• Continue expanding expertise in agent frameworks, AI tooling, and the business domains the team serves.
• Perform other responsibilities as assigned.

Benefits

• Health insurance coverage for employees and eligible family members from the first day of employment.
• Dollar-for-dollar 401(k) matching up to the first 5% of eligible pay, subject to an annual maximum.
• Paying it Forward Savings Program contributions to an employee’s 401(k) when they make student loan payments.
• Pension Plan funded 100% by Travelers.
• At least 20 days of annual paid time off and nine paid company holidays.
• Wellness program with tools, discounts, resources, and caregiving support.
• Free professional counseling, health coaching, and other mental health resources.
• Matching Gift and Volunteer Rewards program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior