SENIOR SOFTWARE ENGINEER

Fox Communities Credit Union • Appleton, WI

18h • Hybrid

About The Position

The Senior Software Engineer role is responsible for designing, developing, and implementing innovative automation, robotic process automation (RPA), artificial intelligence (AI), and software development using vendor-provided SDKs. This role will focus on enhancing operational efficiency and member experience, requiring a deep understanding of automation technologies and software engineering best practices, with a focus on implementing scalable and efficient solutions. The position could have the opportunity for hybrid work consideration after initial onboarding onsite, but candidates must reside in Wisconsin.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Minimum of 5 years of experience in software engineering, software development, with a focus on automation and AI solutions.
• Hands-on experience with RPA platforms (UiPath, Blue Prism, Power Automate).
• Proven track record of implementing automation solutions in a production environment.
• Excellent interpersonal skills, with the ability to communicate effectively at all levels of the organization.
• Strong analytical and problem-solving abilities, with keen attention to detail.
• Strong math skills and the ability to create and monitor budgets.
• Sound judgment and the ability to make informed decisions while working independently and collaboratively in a team environment.
• Proficiency in programming languages such as .NET, Python, C#, or Java.
• Expertise in integrating and developing with SDKs and APIs from vendor platforms.
• Knowledge of machine learning frameworks and natural language processing (NLP) tools.
• Familiarity with database management and SQL.
• Understanding of cloud platforms (Azure) and DevOps practices.
• Strong understanding of software engineering best practices, including Agile methodologies.

Nice To Haves

• Master’s degree is a plus.
• Certifications in RPA platforms are a plus (e.g. Blue Prism Automation Development, UiPath Advanced Developer, Automation Anywhere Certified Professional).
• Experience in credit union operations and regulatory compliance is desirable.
• Knowledge of financial services products and member engagement strategies.
• Ability to translate complex business requirements into actionable technical solutions.
• Exposure and development experience with applications such as Power Apps, Fiserv, and Q2.

Responsibilities

• Promote and uphold the Fox Purpose, Mission, Vision, and Values.
• Collaborate with leadership to define and implement technology strategies that align with our mission, vision, and goals.
• Develop and maintain automation solutions that embody a continuous improvement mindset resulting in organizational workflow efficiencies.
• Design and implement efficient end-to-end automation workflows, using industry-standard tools such as UiPath, Blue Prism, or Power Automate, building scalable RPA solutions for repetitive business workflows.
• Evaluate emerging AI technologies and recommend cases that are aligned with strategic goals.
• Develop software via industry standard software development kits (SDKs), as well as vendor provided SDKs, with a strong understanding of APIs and custom integrations.
• Establish best practices in software engineering, automation, and AI.
• Troubleshoot, debug, and resolve issues in production and non-production environments.
• Design and implement automations that seamlessly communicate between disparate systems and connect to core platforms and/or enterprise applications.
• Partner with key stakeholders to identify and document automation opportunities across various business lines.
• Assess existing workflows, identify inefficiencies, and recommend intelligent automation strategies.
• Collaborate with cross-functional teams, including technology, business intelligence, business lines, systems support, infrastructure, architecture, and application delivery.
• Provide technical guidance and mentorship of junior engineers and/or interns.
• Establish software engineering practice for Fox, including development methodology, code quality standards, best practices, code repositories, success metrics, tooling, and a Center of Excellence (COE).
• Stay up to date on industry trends and advancements in automation and AI, serving as a trusted partner to technology and business lines.
• Partner with business lines to identify automation opportunities and define project requirements.
• Troubleshoot and resolve technical issues related to automation systems.
• Develop proof-of-concept projects demonstrating potential and feasibility of new capabilities.
• Ensure all solutions comply with credit union regulations, privacy standards, and security best practices.
• Conduct regular code reviews and vulnerability assessments to maintain secure systems.

Benefits

• medical
• dental
• vision
• life
• short term and long-term disability insurance
• 401k (Roth and Traditional), which includes company contributions including match
• paid time off
• caregiver leave
• Paid Volunteer Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior