Senior Software Engineer
About The Position
This position involves developing the RTC-Web Gateway (RWG), analyzing and resolving production issues, and enhancing RWG's security and failover capabilities. The role requires troubleshooting customer-reported tickets, participating in the full development lifecycle of RWG, and taking ownership of the service and its releases. Key responsibilities include leading development, deployment, and critical customer support, as well as communicating with various teams for feature development and service maturity enhancement. Cooperation with management for release planning, task tracking, risk control, and code quality assurance is also essential.
Requirements
- Requires a Bachelor's degree in Computer Science, a related field, or a foreign degree equivalent.
- Must have 5 years of experience in job offered or related occupation.
- Must have 5 years of experience in Developing in Linux and other OS including CentOS, Ubuntu, Debian, and Fedora.
- Must have 5 years of experience Utilizing Shell in script job, C/C++ for project coding, GDB for troubleshooting, and GCC and Makefile for compiling and building code.
- Must have 5 years of experience Utilizing real-time transmission principles including data protocol RTP and SRTP and session protocol SIP, ICE, and STUN.
- Must have 5 years of experience Utilizing Standard Template Library (STL) and design patterns to achieve efficient programming.
- Must have 5 years of experience Utilizing cURL and WebSocket in network programming.
- Must have 5 years of experience Utilizing multi-threaded programming in cross-thread data process and service performance improvement.
- Must have 5 years of experience Utilizing WebRTC in audio and video transmission.
- Must have 5 years of experience Utilizing Asana for task tracking.
- Must have 5 years of experience Utilizing Atlassian for project management and release.
Responsibilities
- Develop RTC-Web Gateway (RWG).
- Analyze production issues, track and fix issues with the related engineer.
- Perform RWG security enhancement, failover flow optimization, data channel (UDP) transport initialization on RWG.
- Troubleshoot customer-reported tickets related to Zoom web client and RWG and analyze root cause and solutions.
- Participate in the whole development flow of RWG such as design discussions, code reviews, and systematic tests.
- Own RWG service and release.
- Lead RWG development, release, deployment, and critical war room customer Support on production.
- Communicate with DevOps, Project Manager, and cross team for new features and requirements.
- Enhance the service maturity with the team and manager.
- Cooperate with the manager for release plan, task status tracking and risk control, code, design, case review, and signoff to keep high quality.
Benefits
- Award-winning workplace culture
- Commitment to delivering happiness
- Benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
- Support work-life balance
- Contribute to their community in meaningful ways
- Opportunities to stretch skills and advance career in a collaborative, growth-focused environment
- Support and empowerment for employees
- Fair hiring practices
- Accommodation during the hiring process
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
