Senior Software Engineer (Capture Platform)

Pindrop

1d•Remote

About The Position

As a Senior Software Engineer on the Capture team, you will play a critical role in building and evolving systems that ingest and process communication data across telephony and modern meeting platforms such as Zoom, Microsoft Teams, Webex, and Google Meet. You will design and develop systems that capture, process, and prepare audio and video streams for downstream analysis, enabling new product capabilities within the Pindrop platform. This role requires strong experience with real-time media systems, and a focus on building scalable, high-performance, and reliable solutions.

Requirements

Experience with real-time communication systems, including VoIP, SIP, RTP, or WebRTC
Experience working with audio and/or video processing pipelines, codecs, or streaming technologies
Experience building and operating microservices and REST/gRPC APIs
Familiarity with observability tooling (metrics, logging, tracing) and debugging distributed systems
Experience with security best practices and compliance requirements in cloud environments
Experience with CI/CD and GitOps workflows (e.g., ArgoCD or similar deployment tools)

Nice To Haves

Resilient in the face of challenges, change, and ambiguity
Optimistic and believe that you can make a problem into a solution
Resourceful, excited to uncover innovative solutions and teach yourself something new when needed
Take accountability, do the things you say you’ll do, under-promise and over-deliver
Strong problem-solver with excellent analytical skills
An owner and enjoy taking on project leadership as well as mentorship
Strong verbal and written communicator

Responsibilities

Design, develop, test, and maintain complex software systems that ingest and process real-time and recorded audio/video streams.
Build and evolve scalable media pipelines that are reliable, performant, and optimized for low-latency processing within the Pindrop platform.
Provide technical leadership and guidance to junior engineers and the development team, including code reviews, architecture decisions, and mentoring.
Contribute to the architecture of distributed systems that support high-throughput media ingestion and processing, ensuring scalability, fault tolerance, and maintainability.
Help define patterns for real-time and asynchronous media workflows.
Analyze and solve complex technical problems, and make recommendations for improvements and optimizations.
Implement and advocate for best practices in testing and quality assurance, including unit testing, integration testing, and automated testing.
Participate in code reviews and provide constructive feedback to ensure code quality and consistency.
Stay current with emerging technologies, tools, and programming languages and apply them where relevant to improve software development processes.
Ensure software adheres to security standards and compliance requirements, addressing vulnerabilities and potential risks.

Benefits

Competitive compensation package, including RSUs (Restricted Stock Units) for all employees
Remote-first environment
Unlimited Paid Time Off (PTO)
Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
Best-in-class Health Savings Account (HSA) employer contribution
Low-cost vision and dental plans for you and your family
Paid Parental Leave - Including birth, adoptive & foster parents
One year of diaper delivery for your newest addition to the family!
Recurring monthly phone and internet allowance
Enhanced fertility and GLP-1 benefits
Annual Learning & Development stipend