Senior Software Engineer

MicrosoftRedmond, WA
$119,800 - $234,700Hybrid

About The Position

Join the Intelligent Conversation and Communications Cloud (IC3), the platform powering Microsoft Teams, Microsoft 365 Copilot, and next-generation AI experiences for millions of users worldwide. We are building the infrastructure that transforms real-time conversations, meetings, voice, video, and collaboration signals into intelligent, actionable experiences. As a Senior Software Engineer, you'll design and build large-scale distributed systems that enable AI-powered voice agents, multimodal intelligence, and agentic experiences across Microsoft products. This is an opportunity to work at the intersection of cloud-scale services, AI, real-time communications, and Copilot innovation while helping shape the future of intelligent collaboration. This position is based in Redmond, Washington and requires the employee be in the office a minimum of 3 days per week. This is an opportunity to work at the intersection of cloud-scale services, AI, real-time communications, and Copilot innovation while helping shape the future of intelligent collaboration.

Requirements

  • Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

  • Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
  • Experience building large-scale distributed systems, cloud services, or enterprise platforms.
  • Proficiency in one or more programming languages such as C#, C++, Java, Python, or JavaScript.
  • Experience designing reliable, highly available, and observable production services.
  • Familiarity with AI/ML technologies, LLMs, agentic systems, NLP, speech technologies, or real-time communications platforms.
  • Strong problem-solving skills with the ability to navigate ambiguity and drive technical decisions.
  • Proven ability to collaborate across teams and influence technical direction.
  • Passion for innovation, customer impact, and building services that operate at global scale.
  • Experience with prompt engineering, evaluation strategies, and model hosting best practices.
  • Experience with media service
  • #Realtime Communication
  • #AI
  • #Copilot
  • #M365Core

Responsibilities

  • Design, build, and operate highly scalable distributed services powering AI-driven communications and collaboration experiences.
  • Develop next-generation platforms that extract insights and semantic understanding from voice, video, screen sharing, and meeting interactions.
  • Collaborate with product managers, data scientists, designers, and partner engineering teams to deliver innovative customer-focused solutions.
  • Drive system architecture, technical design, and engineering excellence with a focus on scalability, reliability, security, and performance.
  • Leverage modern AI technologies, agentic workflows, and cloud services to create intelligent enterprise experiences.
  • Improve service health through observability, automation, incident response, and operational excellence.
  • Mentor engineers, contribute to design and code reviews, and help foster a culture of innovation and continuous learning.
  • Take ownership of end-to-end delivery from design and implementation through production operations and customer impact.

Benefits

  • Certain roles may be eligible for benefits and other compensation.
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