Senior Software Engineer

Docusign • San Francisco, CA

22h • Hybrid

About The Position

Docusign is looking for Senior Software Engineers to join our development team in San Francisco. This position will be part of a team working on Docusign's Unified Experiences. The team is focused on delivering reusable end-customer experiences to internal DocuSign teams and external developer experiences, including related App Model configurations. A key area of focus for this team is building and integrating secure, scalable Identity Verification (IDV) experiences and APIs that power how customers verify identities as part of their agreement workflows.
This position requires strong critical thinking skills, the ability to quickly understand existing systems, and experience working in agile environments. The individual will primarily be building for developers, so an understanding of the developer ecosystem and empathy for developers are important. You will collaborate closely with product, security, and platform teams to design IDV flows, integrate with IDV providers, and ensure that identity data is handled securely and compliantly. If you have these qualities and a passion for building high-quality experiences that make it easier for customers to manage their agreement and identity verification processes, we’d love to talk to you.
This position is an individual contributor role reporting to the Senior Manager, Software Engineering.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, Information Systems, Informatics, or equivalent
• 8+ years of development experience or equivalent
• Experience working with JavaScript/TypeScript, React/Redux, or other modern programming languages

Nice To Haves

• Experience with the full software development lifecycle, including version control (Git), CI/CD pipelines, testing, and regional cloud deployments
• Experience debugging high-priority production issues
• Experience working in an Agile/Scrum environment
• Excellent verbal and written communication skills
• Ability to work in a dynamic, fast-moving environment, prioritize work, and manage time effectively
• A passion for learning new software technologies
• Experience designing and building secure, high-availability backend services and APIs for critical workflows, ideally involving identity, authentication, or fraud/risk systems
• Experience with identity verification (IDV), KYC, or document verification flows, including integrating with third-party IDV providers and building rules/decisioning workflows
• Experience handling sensitive PII and identity data in compliance with security and privacy best practices (encryption in transit/at rest, access controls, data retention, audit logging)
• Experience building or integrating user-facing flows for verification, such as document upload, selfie capture, or guided step-up verification in web or mobile applications

Responsibilities

• Think about how to solve problems at scale
• Develop high-quality, ship-ready code covered by a full test suite
• Design and develop component-based, scalable user interfaces and core functionality that enable customer administrators to build simple business processes without coding expertise
• Design and implement secure, resilient backend services and APIs that power identity verification (IDV) flows, including orchestration of document verification, risk checks, and decisioning
• Integrate with third-party IDV/document verification providers and internal identity services, handling webhooks, asynchronous workflows, error handling, and monitoring
• Work with Product Management and other developers to understand and translate product requirements into design requirements and provide development estimates, with a focus on high-assurance IDV use cases and user journeys
• Collaborate as part of a cross-site development team to drive design, implementation, testing, and release of products
• Partner with security, privacy, and compliance teams to ensure IDV experiences meet data protection, encryption, access control, and auditability standards for handling sensitive identity data

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior