Senior Software Engineer

Microsoft•Vancouver, BC

23d

About The Position

Ready to shape the next generation infrastructure of one of the world's most critical communication platforms? Microsoft 365(M365) Intelligent Conversation and Communications Cloud (IC3) is the platform that powers billions of real-time customer conversations across Teams, Skype, Dynamics, and third-party solutions (through Azure Communication Services). The platform enables reliable and high-quality messaging, meeting, and audio/video calling services that work every time, from anywhere, seamlessly across all customer touchpoints. The IC3 Platform organization is responsible for providing the foundational infrastructure that enables IC3 service teams to deliver secure, resilient, compliant, and high‑quality services with low developer toil. It focuses on building platform capabilities that make security, privacy, reliability, and productivity the default Cloud Release Platform (CRP) is a modern DevOps/Platform engineering team responsible for developing and operating robust release infrastructure for reliable deployment and scalable build‑out across IC3, including secure and efficient release automation, centralized operations for consistency, and building out services across all cloud environments. As a Senior Software Engineer you will be a technical leader driving the platform’s “golden standards” and the engineering systems that enable IC3 services to ship safely at scale. You’ll work across release automation, standardization, and platform tooling—helping transform diverse, locally optimized service setups into consistent, scalable release patterns. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
Experience in software development, preferably in cloud services.
Experience with Azure or other cloud platforms.
Understanding of distributed systems and microservices architecture.
Problem-solving and communication skills.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice To Haves

Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
Extensive experience working with large-scale cloud or distributed systems.
Building release/deployment platforms, CI/CD infrastructure, or automation tooling that standardizes and scales operational workflows.
Background in operational excellence, including reliability, observability, and running services at scale (including incident learning and prevention).
Familiarity with cloud platforms - Azure preferred.

Responsibilities

Architect and deliver standardized release infrastructure that enables reliable deployments and scalable build‑outs across IC3 services and cloud environments.
Define, evolve, and enforce “golden standard” release patterns and partner with service teams to onboard and converge onto those patterns.
Build automation and platform tooling that improves reliability and efficiency by centralizing release processes and reducing manual operational work.
Drive cross‑org technical alignment across partners and stakeholders to ensure solutions scale across services with consistent outcomes.
Lead technical design reviews and be the subject matter expert for critical platform components, raising engineering rigor and establishing durable, repeatable patterns (including safe rollouts and operational readiness).
Mentor and amplify other engineers by shaping technical direction, coaching on architecture and operational excellence, and elevating design and implementation quality across the team.

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