Senior Software Engineer

Red River • Lowell, MA

1d • $136,320 - $225,090 • Remote

About The Position

The Senior Software Engineer is a technical leader who designs, implements, and ensures the quality of complex software solutions to solve our customers' most pressing challenges. This position exists to provide technical leadership that champions a customer-first mindset and a culture of quality within the engineering team. As a mentor and guide, a primary function is to establish and enforce quality standards, ensuring the team delivers scalable, high-quality systems that create measurable value for our users.

Requirements

• 6+ years of software engineering experience using one or more programming languages such as Golang and/or Python.
• Hands-on coding on a daily basis in any of the mentioned languages or equivalent.
• Experience in developing and managing Infrastructure as code automation platforms - Terraform or equivalent.
• Experience in reviewing peer code.
• Experience in troubleshooting as-a-service offerings (SaaS, PaaS, etc.)
• Experience with any of the public cloud services.
• Hands-on experience using Kubernetes/OpenShift
• Experience with developing and using monitoring and observability tools/stack.
• Being customer (internal or external) focused is a must.
• Good communications skills and experience working within a team and collaborating with other teams.
• Ability to quickly learn new technologies.

Nice To Haves

• Writing/maintaining Kubernetes Operator is great to have.
• Prior experience in building ML Pipelines is a huge plus.
• Knowledge or prior experience of Gitlab Pipelines, TektonCD/ArgoCD, Kubeflow is huge plus.
• Huge plus if candidate has working knowledge of coding agents/harness and ADLC.
• Maintaining SLOs of the responsible services.

Responsibilities

• Manage, deploy, and operate cloud and agentic solutions at scale using the principles of Site Reliability Engineering
• Build and maintain Data and AI's tooling and services including MCPs, agents and other agentic workloads.
• Participate in the design and development of new features end to end
• Design and write automation software to provision, upgrade, monitor, and heal.
• Identify points of failure and other high-risk architecture issues; propose and implement more resilient resolutions
• Define Service level Objectives, implement them along with runbooks
• Participate in product release cycles, deploying code to integration, staging and production environments, integrating with CI/CD tooling, monitoring and change management
• Interact with automated monitoring and healing infrastructure to ensure healthy environments
• Help and develop peers through knowledge sharing, mentoring and collaboration
• Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes and remediating problems in our environment
• Participate in a follow-the-sun on-call rotation
• Contribute software tests and participate in peer review to increase the quality of our codebase

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed