Senior Software Engineer - IDR Core
About The Position
Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care. While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools. Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows. We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams. Our full-service IDR solution is just the starting point. We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey. We’re hiring a Senior Software Engineer to help us build the backend systems and APIs that power our core platform. You’ll work closely with our product, data, and frontend teams to create scalable, reliable services that enable fast, accurate out-of-network reimbursement for providers. This is a high-impact role where your work will directly shape the backend architecture of a growing, fast-moving healthcare startup. If you enjoy designing systems that solve complex problems and seeing the tangible impact of your work in real time, this is the role for you.
Requirements
- Bachelor’s degree in STEM preferred (additional experience in lieu of a degree is also accepted)
- 5+ years of software engineering experience, ideally building service-oriented or distributed systems.
- Proven experience designing, scaling, and maintaining backend systems in production.
- Deep understanding of software engineering fundamentals and design patterns.
- Strong SQL skills and experience with relational databases (PostgreSQL preferred).
- Proficient in Python (FastAPI/SQLAlchemy) or another object-oriented language.
- Experience with cloud infrastructure (GCP or AWS preferred).
- Pragmatic problem-solver: you know how to balance ideal architecture with real-world constraints.
- Comfortable in fast-paced, early-stage environments where your work has direct impact.
Nice To Haves
- Familiarity with DevOps, infrastructure-as-code, and CI/CD pipelines is a plus.
- Previous experience in FinTech, HealthTech or highly regulated industries.
Responsibilities
- Design and implement scalable backend services that support high-throughput data workflows and real-time decision-making.
- Build secure, performant, and reliable APIs that power our platform and integrate with internal and external systems.
- Work with Product to ship features end-to-end. Translate ambiguous requirements into technical solutions that have real business impact.
- Contribute to decisions around system design, performance, and scalability. Help define patterns and best practices for a growing engineering team.
- Own the full development lifecycle: From design and implementation to testing, deployment, and post-release support — you’ll see your work through from start to finish.
- Advocate for code quality, testing, DevOps, and observability, making it easier for the team to ship reliably.
- Share knowledge, conduct code reviews, and help junior engineers grow technically and professionally.
Benefits
- Competitive compensation, including equity
- Full health, dental, and vision coverage
- Retirement savings plan through 401(k)
- Flexible time off
- Opportunities for company-wide connection and events
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
1-10 employees
