Senior Software Engineer - ServiceNow

NvidiaSanta Clara, CA
34d

About The Position

We are seeking a Senior Software Engineer with expertise in AI, machine learning, and the ServiceNow platform to join our team and address impactful business challenges within NVIDIA IT. Our mission is to deliver industry-leading, AI-powered solutions on ServiceNow that enhance employee experience, boost business productivity, and drive operational efficiency. The ideal candidate will possess strong skills in software engineering, machine learning, natural language processing, and hands-on experience with the ServiceNow platform.

Requirements

  • BS, MS, or PhD in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, other Engineering or related fields (or equivalent experience)
  • 8+ years of experience in IT and IT Service Management (ITSM).
  • 3+ years of experience developing on the ServiceNow platform.
  • Proficient in HTML, CSS, JavaScript, AJAX
  • Experienced with popular web frameworks such as React and AngularJS.
  • ServiceNow experience includes scripting, platform configuration, design, and deployment.
  • Developed custom applications on the ServiceNow platform, including custom UI pages
  • Experienced in managing Configuration Management Databases (CMDB).
  • Proficient in handling patching and upgrades.

Nice To Haves

  • Integration experience with SOAP, REST, and JSON
  • Administration of a ServiceNow instance.
  • ServiceNow Certified Application Developer certification.
  • ServiceNow Certified Systems Administration (CSA) certification.
  • Certified Implementation Specialist certification in one of the ServiceNow modules (ITSM, ITOM, etc.).

Responsibilities

  • Provide guidance on ServiceNow best practices and standards.
  • Design, code, test, debug, document, implement, and maintain software applications.
  • Design, develop, and implement automation solutions using ServiceNow Flow Designer, Integration Hub, and RPA Hub.
  • Create and maintain ServiceNow-based RPA bots to enhance manual processes and productivity.
  • Integrate third-party systems (APIs, web services, databases) into ServiceNow automation workflows.
  • Implement ServiceNow workflows that integrate with external web services (API Webhooks).
  • Design and develop a workflow framework applicable to many workflows.
  • Maintain a ServiceNow roadmap for system maintenance, upgrade schedules, system improvements.

Benefits

  • You will also be eligible for equity and benefits.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Computer and Electronic Product Manufacturing

Number of Employees

5,001-10,000 employees

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