Senior Software Engineer, Platform

Super.com
CA$143,000 - CA$169,000Remote

About The Position

We're looking for a Senior Platform Engineer to join our DevOps/Infrastructure team. In this role you'll own and extend the tooling that our engineers use every day to build, ship, and maintain our products. As we move further along our AI adoption journey, you'll contribute directly to the AI infrastructure and enablement tooling that this team is responsible for. As the team's first dedicated Platform Engineer, you'll take a software-first approach to solving core infrastructure challenges through automation, self-serve tooling development, and by deploying new autonomous agentic systems. You'll operate as a cloud administrator within our AWS and Kubernetes environments, participate in our incident response rotation, provide direct support to other engineers over Slack, and act as a technical leader when designing and implementing new DevOps tooling solutions. Your efforts will directly improve the core DORA metrics of Super.com. This is a hands-on technical role with some intern mentorship and thought leadership responsibilities.

Requirements

  • 5+ years of experience in Software Engineer, DevOps, SRE, and/or Platform Engineering roles.
  • Experience improving developer productivity through platform tooling, infrastructure automation, self-service capabilities, or internal developer platforms. Owns projects from idea through to production.
  • AI-first: Professional experience safely applying AI to infrastructure and platform engineering projects. Opinionated about safe AI usage around high-impact production workloads.
  • Strong cloud technology fundamentals: Familiarity with AWS, Kubernetes, IAC, and modern CI/CD tooling.
  • Senior-level experience administratively managing core service infrastructure: Servers, databases, caches, message queues, and data networks.
  • Demonstrated commitment to operational excellence including system reliability, on-call participation, incident response, and continuous improvement practices.
  • Comfortable working in a high-speed scale-up environment with broad scope, high autonomy, and rapid asynchronous remote communications.

Responsibilities

  • Build and maintain our internal developer platforms: self-serve infrastructure, paved paths, and AI-first automation. Automation code to be authored primarily in Python and JS/TS.
  • Maintain and extend our cloud infrastructure: Particularly Kubernetes (EKS), AWS, Postgres, Redis, Kafka, and Elasticsearch. Leverage tools like Terraform and Crossplane to keep our infrastructure declarative.
  • Support other engineers as a go-to technical expert, and bake tribal knowledge into tooling and docs so the platform, not a single person, is the source of truth.
  • Contribute as a technical mentor: Directly mentor interns. Level up other engineers through Lunch & Learns, guilds, documentation, and general knowledge-sharing.
  • Contribute strategically during objective setting, retrospectives, and cross-team discussions, and help shape the infrastructure roadmap.
  • Help maintain the availability, reliability, and security of our production infrastructure by participating in our on-call rotation, including monitoring, incident response, and resolving issues outside of standard business hours.

Benefits

  • Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms.
  • Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.
  • Everyday Perks: Weekly UberEats credits and travel discounts on Super.com help you enjoy the little things.
  • Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan.
  • Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one.
  • Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.
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