Senior Software Engineer, Menu Platform - Mountain View, CA

Otter • Mountain View, CA

6d • Onsite

About The Position

Our Menu Platform is the central hub for comprehensive menu management. It streamlines operations, enhances the customer experience, and provides a single source of truth for menus across online delivery channels such as DoorDash, Uber Eats, Grubhub, etc., and Point-of-Sale (POS) systems such as Square, Toast, Clover, NCR, etc. Key capabilities include real-time menu updates, channel-specific availability, pricing and tax configuration, ingredients and SKU management, bundling and promotions, A/B testing, and automated syncing between POS and delivery channels. With 99.99% platform availability and 150K+ restaurants, our platform is a critical infrastructure for restaurants worldwide. As a backend-focused Software Engineer, you will help advance this high-scale, high-impact platform.

Requirements

• Bachelor’s degree in Computer Science or equivalent experience required.
• 5+ years of professional software engineering experience.
• Strong background in building scalable and reliable distributed systems
• Experience building large-scale, high-traffic applications
• Proficiency in Java and modern backend development practices
• Ability to design new systems from scratch and evolve existing architectures.
• Demonstrated track record of meaningful, high-quality contributions.
• Clear communicator capable of partnering with both technical and non-technical stakeholders.

Responsibilities

• Build data-driven features that power dynamic menu operations.
• Contribute to planning and strategy for tools and internal platforms.
• Design, implement, and test backend services using agile practices.
• Collaborate cross-functionally with engineering, product, and support teams.
• Write, debug, and maintain high-quality code across multiple projects.
• Architect scalable systems capable of supporting large, distributed workloads.
• Improve platform reliability, performance, and developer experience.
• Champion innovation and continuously explore new technologies and approaches.

Benefits

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior