Senior Software Engineer, Java | Ticketing

NinjaOne

12d•$140,000 - $200,000•Hybrid

About The Position

As a Senior Software Engineer on the NinjaOne team, you will join a dedicated team building NinjaOne Ticketing, our IT service desk and helpdesk ticketing product within the IT Operations suite. You'll design and implement scalable new solutions and product improvements that help IT teams and MSPs streamline ticket management, automate workflows, and deliver faster issue resolution for their end users. A key part of what makes NinjaOne Ticketing unique is its deep integration with our endpoint management and RMM capabilities, letting technicians take one-click remediation actions (like remote sessions, script execution, or device reboots) directly from a ticket, without ever switching platforms. You'll help build and evolve that seamless, single-pane experience. We are engineers, technology leaders and experts. We create and deliver mission critical services to enable NinjaOne’s customers to administer, protect and maintain millions of endpoints and servers. You will have the opportunity to design and develop high-availability mission critical software systems that support our worldwide operations. NinjaOne is built on Java, Kotlin, C++, and Postgres, supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you standout.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or equivalent work experience.
10+ years experience in Java software development for product applications or equivalent.
Solid expertise in Kotlin will make you a stand out candidate.
4+ years experience working with highly scalable software systems.
Experience working on systems at scale and finding solutions to scale systems.
Working knowledge of a breadth of OOP design principles.
Expertise in scaling data structures and object-oriented design.
Knowledge of API best practices and REST service development using frameworks like Jersey or Spring.
Relational Database design and development experience.
Experience creating both client and server-side development, for responsive messaging.
Expert knowledge of quality testing practices.

Nice To Haves

Solid expertise in Kotlin will make you a stand out candidate.
Caching systems expertise and experience with Redis will make you a stand-out.

Responsibilities

Java and Kotlin Software Development – use your expertise to contribute to the development of large-scale software applications.
Make quality an invariant part of your work and help your fellow engineers continue to meet our quality-first standards.
Committing Code and Shipping Products – you will be one of our most trusted engineers committing code.
Responsible for implementing design patterns and working on enterprise level software challenges, in a startup environment.
Impact product more hands on than at other companies, building software of scale that runs on millions and millions of endpoints.
Other duties as needed.