Senior Software Engineer, Infrastructure - San Francisco HQ

Orb•San Francisco, CA

3d•$212,000 - $293,000•Hybrid

About The Position

As a member of the infrastructure team, you’ll play a key role in maintaining a high bar for reliability. Our customers depend on our systems being operational, as downtime can directly lead to lost revenue. You’ll be responsible for the infrastructure powering the entire product, from event ingestion, API services, alerting, invoicing, and everything in between. In this role you will: Lead infrastructure resiliency efforts - recovery mechanisms, tenant isolation, load spike handling, etc Improve observability and operability of our systems Build performance-critical, user-facing infrastructure (eg. real-time event processing) Plan scaling initiatives to handle large customer growth Partner with other engineering teams to ensure we build reliable product features Learn from a talented peer group, and share your expertise

Requirements

You think deeply about edge cases, failure modes, bottlenecks, etc
You have a knack for investigating and debugging tricky errors and performance issues
You enjoy building scalable infrastructure for a high-growth product
You can effectively mentor fellow engineers on best practices (observability, rollout strategies, risk mitigation, etc)
5+ years of experience in software engineering
Worked in the infrastructure domain for 4+ years

Responsibilities

Lead infrastructure resiliency efforts - recovery mechanisms, tenant isolation, load spike handling, etc
Improve observability and operability of our systems
Build performance-critical, user-facing infrastructure (eg. real-time event processing)
Plan scaling initiatives to handle large customer growth
Partner with other engineering teams to ensure we build reliable product features
Learn from a talented peer group, and share your expertise