Senior Software Engineer II, Decisioning Studio Integrations Team

Braze•Austin, TX

1d•$156,364 - $279,957•Hybrid

About The Position

Braze is hiring a Senior Software Engineer II for the Decisioning Studio Integrations team, which builds BrazeAI Decisioning Studio, a reinforcement learning platform that continuously experiments to personalize customer engagement. The team owns data ingestion from enterprise warehouses, engagement platforms, and other systems, as well as delivery of recommendations across customer channels. The role leads complex integration projects from design through rollout and helps set technical direction for the integration platform. It involves building large-scale, schema-flexible data ingestion pipelines and reliable activation pipelines, with attention to multi-region deployment, data residency, and PII handling. The engineer owns systems in production, participates in on-call, collaborates across engineering, data science, and product, and mentors other engineers.

Requirements

6+ years of backend engineering experience building and operating distributed systems in production.
Track record of technical leadership, including owning complex projects end to end, making architecture decisions, and setting direction for other engineers.
Experience building data pipelines or integrations that move very large volumes of data between systems, including schema changes, backfills, and partial failures.
Strong grasp of event-driven architecture and reliability patterns, including message brokers such as Kafka, idempotency, retries with backoff, dead-letter handling, and at-least-once versus exactly-once tradeoffs.
Proficiency in Python and SQL.
Hands-on experience with cloud infrastructure and Kubernetes.
Experience with AI coding assistants and sound judgment about when they are useful.
Clear communication skills and ability to work well with engineering, data science, and product teams.
Self-starter who identifies problems and works around obstacles without waiting for direction.

Nice To Haves

Experience integrating with cloud data warehouses such as BigQuery, Snowflake, or Redshift.
Experience integrating with customer engagement platforms such as Braze, Adobe, Salesforce Marketing Cloud, or Klaviyo.
Experience building multi-region systems under data residency and compliance requirements.
Experience running ML systems in production.
Experience with GCP, which is preferred.

Responsibilities

Lead complex integration projects from design through build and rollout, and set technical direction for the Decisioning Studio integration platform.
Design and build integrations with cloud data warehouses, customer engagement platforms, and other enterprise systems for data ingestion and activation orchestration.
Build ingestion pipelines that support batch pulls, file drops, APIs, and streaming, accept arbitrary schemas, and prevent bad data from reaching models.
Build event-driven, fault-tolerant activation pipelines that deliver recommendations on schedule, recover from partial failures, and prevent duplicate sends.
Design for multi-region deployment and compliance requirements, including data residency and PII handling.
Own systems in production, instrument them with Datadog, participate in the on-call rotation, and investigate incidents through to root cause.
Work with data scientists, ML engineers, and product managers to turn integration requirements into reusable platform capabilities.
Mentor engineers and raise standards for code quality, testing, and design review.

Benefits

Competitive compensation that may include equity.
Retirement and Employee Stock Purchase Plans.
Flexible paid time off.
Comprehensive benefit plans covering medical, dental, vision, life, and disability.
Family services that include fertility benefits and equal paid parental leave.
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
Curated in-office employee experience designed to foster community, team connections, and innovation.
Opportunities to give back through an annual company-wide Volunteer Week and donation matching.
Employee Resource Groups.
Collaborative, transparent, and fun culture recognized as a Great Place to Work.
Restricted stock unit equity grants.